EM 13C: Enterprise Manager 12.1.0.4 Upgraded to 13.2.0.0.0 Fails to show most of the Metrics for Database and HAS Targets

(Doc ID 2318112.1)

Last updated on OCTOBER 24, 2017

Applies to:

Enterprise Manager for Oracle Database - Version 13.2.2.0.0 and later
Information in this document applies to any platform.

Symptoms

Enterprise Manager (EM) Cloud Control upgraded from 12.1.0.4 to 13.2.0.0.0 shows that most of the metrics are missing for some  database and HAS targets:

- Database and HAS targets created either before or after EM upgrade from 12.1.0.4 to 13.2.0.0 that are monitored by a 13.2.0.0 agent are missing most of their metrics.
- Database and HAS targets created either before or after EM upgrade from 12.1.0.4 to 13.2.0.0 that are monitored by a 12.1.0.4 agent have all the expected metrics.

Changes

 <Bug 26568616> - Metrics missing after applying 13.2.2.0.170630 DB Plugin Bundle Patch on agent

To confirm the bug, these patches will have been applied to the agent Database Plug-in:

Patch 26404894 em db plugin bundle patch 13.2.2.0.170731 (Agent Monitoring)
Patch 26239146 EM DATABASE BUNDLE PATCH 13.2.2.0.170630)

 

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms