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EM 12c: Changing the Metric Threshold in Enterprise Manager 12c Cloud Control Results in Error Message: Unable to communicate with the Agent. The agent may be down. (Doc ID 2333544.1)

Last updated on AUGUST 19, 2021

Applies to:

Enterprise Manager Base Platform - Version 12.1.0.5.0 and later
Information in this document applies to any platform.

Symptoms

In Enterprise Manager (EM) 12.1.0.5.0 Cloud Console, the monitored target is shown as Up (green arrow).
Subsequently changing the threshold of a Metric generates this console message:

Error
Unable to communicate with the Agent. The agent may be down.

 




Cause

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In this Document
Symptoms
Cause
Solution


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