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EM Agent 13.2.0.0.0 Is Not Able To Upload To OEM 13.3.0.0.0 (Doc ID 2499259.1)

Last updated on JANUARY 26, 2019

Applies to:

Enterprise Manager Base Platform - Version 13.2.0.0.0 and later
Information in this document applies to any platform.

Symptoms

New EM Agent install version 13.2.0.0.0 is not able to upload to OEM 13c Release 3

emctl status agent
Oracle Enterprise Manager Cloud Control 13c Release 2
Copyright (c) 1996, 2016 Oracle Corporation. All rights reserved.
---------------------------------------------------------------
Agent Version : 13.2.0.0.0
OMS Version : (unknown)
Protocol Version : 12.1.0.1.0
Agent Home : D:/Agent13c/agent_inst
Agent Log Directory : D:/Agent13c/agent_inst\sysman\log
Agent Binaries : D:\Agent13c\agent_13.2.0.0.0
Core JAR Location : D:\Agent13c\agent_13.2.0.0.0\jlib
Agent Process ID : 4608
Parent Process ID : 3296
Agent URL : https://<Agent hostname>:3872/emd/main/
Local Agent URL in NAT : https://<Agent hostname>:3872/emd/main/
Repository URL : https://<Repository hostname>:4903/empbs/upload
Started at : 2019-01-25 11:31:45
Started by user : <username>
Operating System : Windows
Number of Targets : (none)
Last Reload : (none)
Last successful upload : (none)
Last attempted upload : (none)
Total Megabytes of XML files uploaded so far : 0
Number of XML files pending upload : 1
Size of XML files pending upload(MB) : 0
Available disk space on upload filesystem : 85.10%
Collection Status : Collections enabled
Heartbeat Status : OMS responded illegally [ERROR- Failed to Update Target Type Metadata]
Last attempted heartbeat to OMS : 2019-01-25 11:33:26
Last successful heartbeat to OMS : (none)
Next scheduled heartbeat to OMS : 2019-01-25 11:33:56

Changes

 New EM13cR2 agent install (not upgrade from earlier version).

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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