EM 13c: Enterprise Manager 13c Cloud Control Shows Agent Status as Unreachable Despite the Agent Running and Uploading Correctly
(Doc ID 2507482.1)
Last updated on MAY 18, 2019
Applies to:
Enterprise Manager Base Platform - Version 13.2.0.0.0 to 13.3.0.0.0 [Release 13c]Information in this document applies to any platform.
Symptoms
Agent Version : 12.1.0.4.0 or later
OMS Version : 13.2.0.0.0
EM Cloud Control Shows the Agent Status as Unreachable despite the Agent is Running and Uploading Correctly.
EM console shows Upload Metric Data button greyed out.
Re-secure agent command works fine.
Connectivity test manually from OMS machine to Agent machine using telnet and wget works fine and there is no issue seen with respect to connectivity.
Cause
To view full details, sign in with your My Oracle Support account. |
|
Don't have a My Oracle Support account? Click to get started! |
In this Document
| Symptoms |
| Cause |
| Solution |
| References |