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EM 13c: Enterprise Manager 13c Cloud Control Shows Agent Status as Unreachable Despite the Agent Running and Uploading Correctly (Doc ID 2507482.1)

Last updated on MAY 18, 2019

Applies to:

Enterprise Manager Base Platform - Version to [Release 13c]
Information in this document applies to any platform.


Agent Version : or later
OMS Version :

EM Cloud Control Shows the Agent Status as Unreachable despite the Agent is Running and Uploading Correctly.
EM console shows Upload Metric Data button greyed out.
Re-secure agent command works fine.
Connectivity test manually from OMS machine to Agent machine using telnet and wget works fine and there is no issue seen with respect to connectivity.


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