EM 13c: Enterprise Manager 13c Cloud Control Shows Agent Status as Unreachable Despite the Agent Running and Uploading Correctly
(Doc ID 2507482.1)
Last updated on MAY 18, 2019
Applies to:Enterprise Manager Base Platform - Version 184.108.40.206.0 to 220.127.116.11.0 [Release 13c]
Information in this document applies to any platform.
Agent Version : 18.104.22.168.0 or later
OMS Version : 22.214.171.124.0
EM Cloud Control Shows the Agent Status as Unreachable despite the Agent is Running and Uploading Correctly.
EM console shows Upload Metric Data button greyed out.
Re-secure agent command works fine.
Connectivity test manually from OMS machine to Agent machine using telnet and wget works fine and there is no issue seen with respect to connectivity.
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