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EM 13c: Log in to Enterprise Manager 13c Cloud Control's BI Publisher Console Fails with Any Credentials (Doc ID 2516841.1)

Last updated on JULY 27, 2022

Applies to:

Enterprise Manager Base Platform - Version and later
Information in this document applies to any platform.


Enterprise Manager (EM) 13.3 Cloud Control
Two OMS's are configured behind a Server Load Balancer

BIP console login fails with any user with the message below:

Failed To Log In To BI Publisher Using The Credentials Provided During Configuration

A similar is logged in <OMS instance base>/gc_inst/user_projects/domains/GCDomain/servers/BIP/logs/BIP.out file:

<Feb 26, 2019 1:21:33 PM EET> <Warning> <> <BEA-000000> <Failed to load EndpointManagerConfigLoader [will default back to using properties files]; java.lang.NoClassDefFoundError: oracle/bi/endpointmanager/pub/EndpointContext>
WLJMSServiceSecure.getInitialContext is secure: BISystemUser
javax.naming.AuthenticationException: [Security:090304]Authentication Failed: User BISystemUser [Security:090302]Authentication Failed: User BISystemUser denied [Root exception is [Security:090304]Authentication Failed: User BISystemUser [Security:090302]Authentication Failed: User BISystemUser denied]



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