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EM 13c: When discover Exadata Database Machine, Prerequisite Check failed with EXM-0015 INTERNAL-EXM-0000 (Doc ID 2608705.1)

Last updated on JUNE 01, 2023

Applies to:

Enterprise Manager for Exadata - Version 13.3.0.0.0 and later
Information in this document applies to any platform.

Symptoms

From Oracle Enterprise Manager Cloud Control 13c, when discover Exadata Database Machine,
Prerequisite Check fails with the following errors.

CRITICAL ERROR
EXM-0015: Discovery of engineered system machine type failed.
INTERNAL-EXM-0000: An unexpected condition occurred due to exception java.lang.NullPointerException.



Cause

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In this Document
Symptoms
Cause
Solution
References


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