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13.4: Upgrading Agents To 13.4 Fails During "Deploying Agent Image" with Error: Agent Plugin Installation Failed (Doc ID 2651398.1)

Last updated on JUNE 09, 2021

Applies to:

Enterprise Manager Base Platform - Version 13.4.0.0.0 and later
Information in this document applies to any platform.

Symptoms

Upgrading Agent to 13.4 fails during the "Deploying Agent Image" step with the following error on the Agent Upgrade Console:

Plugin txt: <AGENT_BASE_DIR>/agent_inst/install/plugins_upgrade.txt
Upgrade flag is true
pluginTxtBase: <AGENT_BASE_DIR>/agent_inst/install
migPluginTxt: <AGENT_BASE_DIR>/agent_inst/install/plugins_migrate.txt
pluginHome: <AGENT_BASE_DIR>/agent_13.4.0.0.0/plugins
<TMP>/plugins /u01/app/oracle/product/plugins
<AGENT_BASE_DIR>/agent_13.2.0.0.0/plugins exists
migPluginTxt: <AGENT_BASE_DIR>/agent_inst/install/plugins_migrate.txt
<AGENT_BASE_DIR>/agent_inst/install/plugins_migrate.txt exists
oracle.sun.oss7|13.2.4.0.0||discoveryPlugin|13.2.4.0.0
plugintype is discoveryPlugin
discoveryPlugin
ptype is discovery
pluginName : oracle.sun.oss7.discovery.plugin_13.2.4.0.0
<AGENT_BASE_DIR>/agent_13.4.0.0.0/oracle_common/jdk/jre/bin/java -classpath <AGENT_BASE_DIR>/agent_13.4.0.0.0/jlib/agentInstaller.jar:<AGENT_BASE_DIR>/agent_13.4.0.0.0/sysman/jlib/ngouihelper.jar:<AGENT_BASE_DIR>/agent_13.4.0.0.0/oui/modules/* oracle.sysman.agent.installer.AgentPluginUtil oracle.sun.oss7 discoveryPlugin 13.2.4.0.0 oracle.sun.oss7.discovery.plugin_13.2.4.0.0 <AGENT_BASE_DIR>/agent_13.2.0.0.0/plugins <TMP>/plugins 13.4.0.0.0
oracle.sysman.oh|13.4.0.0.0|<TMP>/plugins/oracle.sysman.oh_13.4.0.0.0_AGENT.farb|agentPlugin|13.2.0.0.0
oracle.sysman.oh|13.4.0.0.0|<TMP>/plugins/oracle.sysman.oh_13.4.0.0.0_DISCOVERY.farb|discoveryPlugin|13.2.0.0.0
<AGENT_BASE_DIR>/agent_13.4.0.0.0/oracle_common/jdk/jre/bin/java -classpath <AGENT_BASE_DIR>/agent_13.4.0.0.0/jlib/agentInstaller.jar:<AGENT_BASE_DIR>/agent_13.4.0.0.0/oui/modules/OraInstaller.jar:<AGENT_BASE_DIR>/agent_13.4.0.0.0/oui/modules/installer-launch.jar oracle.sysman.agent.installer.AgentPluginInstaller <AGENT_BASE_DIR>/agent_13.4.0.0.0 <TMP>/plugins
Agent Plugin Installation failed.

This issue is observed in agents which have plugins that are migrated to the new agent version:

Oracle ZFS Storage Appliances
IBM DB2 Database
Microsoft SQLServer Database
MySQL Database
Sybase ASE Database
Apache Tomcat
Microsoft Active Directory

Cause

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In this Document
Symptoms
Cause
Solution
References


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