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13.4: OMS Install/Upgrade on AIX Fails During BIP Configuration With Error: exec(): 0509-036 Cannot load program httpd because of the following errors (Doc ID 2669588.1)

Last updated on OCTOBER 18, 2022

Applies to:

Enterprise Manager Base Platform - Version 13.4.0.0.0 and later
Information in this document applies to any platform.

Symptoms

Installing/Upgrading to 13.4, fails during the BIP Configuration while trying to start the Webtier with the error:

OMS_HOME/cfgtoollogs/bip/bipca_timestamp.log

[2020-04-24T13:24:47.511-04:00] [sysman] [NOTIFICATION] [] [<user>.sysman.bipca] [host: <hostname>] [nwaddr: <IPAddr>] [tid: 90] [userId: <user>] [ecid: <ecid>] [SRC_CLASS: <user>.sysman.sdkImpl.core.ip.model.bipca.ProcessOutputReader] [SRC_METHOD: run] Starting BI Publisher Server only.
[2020-04-24T13:24:47.547-04:00] [sysman] [NOTIFICATION] [] [<user>.sysman.bipca] [host: <hostname>] [nwaddr: <IPAddr>] [tid: 90] [userId: <user>] [ecid: <ecid>] [SRC_CLASS: <user>.sysman.sdkImpl.core.ip.model.bipca.ProcessOutputReader] [SRC_METHOD: run] Starting BI Publisher Server at: Apr 24, 2020 13:24:47 PM EDT
[2020-04-24T13:24:47.547-04:00] [sysman] [NOTIFICATION] [] [<user>.sysman.bipca] [host: <hostname>] [nwaddr: <IPAddr>] [tid: 90] [userId: <user>] [ecid: <ecid>] [SRC_CLASS: <user>.sysman.sdkImpl.core.ip.model.bipca.ProcessOutputReader] [SRC_METHOD: run] Starting BI Publisher Server ...
[2020-04-24T13:28:21.280-04:00] [sysman] [NOTIFICATION] [] [<user>.sysman.bipca] [host: <hostname>] [nwaddr: <IPAddr>] [tid: 90] [userId: <user>] [ecid: <ecid>] [SRC_CLASS: <user>.sysman.sdkImpl.core.ip.model.bipca.ProcessOutputReader] [SRC_METHOD: run] WebTier Could Not Be Started.
[2020-04-24T13:28:21.293-04:00] [sysman] [NOTIFICATION] [] [<user>.sysman.bipca] [host: <hostname>] [nwaddr: <IPAddr>] [tid: 90] [userId: <user>] [ecid: <ecid>] [SRC_CLASS: <user>.sysman.sdkImpl.core.ip.model.bipca.ProcessOutputReader] [SRC_METHOD: run] Error Occurred: WebTier Could Not Be Started.
[2020-04-24T13:28:21.294-04:00] [sysman] [NOTIFICATION] [] [<user>.sysman.bipca] [host: <hostname>] [nwaddr: <IPAddr>] [tid: 90] [userId: <user>] [ecid: <ecid>] [SRC_CLASS: <user>.sysman.sdkImpl.core.ip.model.bipca.ProcessOutputReader] [SRC_METHOD: run] Please check <OMS_INSTANCE_HOME>t/em/EMGC_OMS1/sysman/log/emctl.log for error details
[2020-04-24T13:28:21.415-04:00] [sysman] [NOTIFICATION] [] [<user>.sysman.bipca] [host: <hostname>] [nwaddr: <IPAddr>] [tid: 1] [userId: <user>] [ecid: <ecid>] [SRC_CLASS: <user>.sysman.sdkImpl.core.ip.model.bipca.BIPCA] [SRC_METHOD: execCommand] Exit code from command: 1
[2020-04-24T13:28:21.416-04:00] [sysman] [ERROR] [] [<user>.sysman.bipca] [host: <hostname>] [nwaddr: <IPAddr>] [tid: 1] [userId: <user>] [ecid: <ecid>] [SRC_CLASS: <user>.sysman.sdkImpl.core.ip.model.bipca.BIPCA] [SRC_METHOD: execCommand]
[2020-04-24T13:28:21.418-04:00] [sysman] [ERROR] [] [<user>.sysman.bipca] [host: <hostname>] [nwaddr: <IPAddr>] [tid: 1] [userId: <user>] [ecid: <ecid>] [SRC_CLASS: <user>.sysman.sdkImpl.core.ip.model.bipca.BIPCA] [SRC_METHOD: lockEM] Failed to start Enterprise Manager. Diagnostic code 1.
[2020-04-24T13:28:21.419-04:00] [sysman] [ERROR] [] [<user>.sysman.bipca] [host: <hostname>] [nwaddr: <IPAddr>] [tid: 1] [userId: <user>] [ecid: <ecid>] [SRC_CLASS: <user>.sysman.sdkImpl.core.ip.model.bipca.BIPCA] [SRC_METHOD: extendDomainWithBIP] See log at /u01/app/<user>/product/em13c/<user>Home/cfgtoollogs/bip/bipca_20200424131546.log for details.
[2020-04-24T13:28:21.422-04:00] [sysman] [ERROR] [] [<user>.sysman.bipca] [host: <hostname>] [nwaddr: <IPAddr>] [tid: 1] [userId: <user>] [ecid: <ecid>] [SRC_CLASS: <user>.sysman.sdkImpl.core.ip.model.bipca.BIPCA] [SRC_METHOD: handleFatalError] Error extending domain
[2020-04-24T13:28:21.423-04:00] [sysman] [ERROR] [] [<user>.sysman.bipca] [host: <hostname>] [nwaddr: <IPAddr>] [tid: 1] [userId: <user>] [ecid: <ecid>] [SRC_CLASS: <user>.sysman.sdkImpl.core.ip.model.bipca.BIPCA] [SRC_METHOD: handleFatalError] Fatal error:[[
java.lang.Exception: See log at <OMS_HOME>/cfgtoollogs/bip/bipca_20200424131546.log for details.
at <user>.sysman.sdkImpl.core.ip.model.bipca.BIPCA.extendDomainWithBIP(BIPCA.java:3924)
at <user>.sysman.sdkImpl.core.ip.model.bipca.BIPCA.main(BIPCA.java:2176)

 

<OMS_INSTANCE_HOME>/user_projects/domains/GCDomain/system_components/OHS/ohs_nm.log

<2020-04-24 14:15:49> <INFO> <OHS-0> <exec(): 0509-036 Cannot load program httpd because of the following errors:>
<2020-04-24 14:15:49> <INFO> <OHS-0> <rtld: 0712-001 Symbol CreateIoCompletionPort was referenced>
<2020-04-24 14:15:49> <INFO> <OHS-0> < from module /<OMS_HOME>/wlserver/../lib/libclntsh.so(), but a runtime definition>
<2020-04-24 14:15:49> <INFO> <OHS-0> < of the symbol was not found.>
<2020-04-24 14:15:49> <INFO> <OHS-0> <rtld: 0712-001 Symbol GetMultipleCompletionStatus was referenced>
<2020-04-24 14:15:49> <INFO> <OHS-0> < from module /<MW_HOME>/wlserver/../lib/libclntsh.so(), but a runtime definition>
<2020-04-24 14:15:49> <INFO> <OHS-0> < of the symbol was not found.>
<2020-04-24 14:15:49> <INFO> <OHS-0> <rtld: 0712-002 fatal error: exiting.>
<2020-04-24 14:15:49> <SEVERE> <OHS-0> </<OMS_HOME>/ohs/bin/launch httpd -DOHS_MPM_WORKER -d <OMS_INSTANCE_HOME>/user_projects/domains/GCDomain/config/fmwconfig/components/OHS/instances/ohs1 -k start -f <OMS_INSTANCE_HOME>/user_projects/domains/GCDomain/config/fmwconfig/components/OHS/instances/ohs1/httpd.conf: exit status = 255>
<2020-04-24 14:15:49> <INFO> <OHS-4005> <Check the instance log file for more information: <OMS_INSTANCE_HOME>/user_projects/domains/GCDomain/servers/ohs1/logs/ohs1.log>
<2020-04-24 14:15:49> <SEVERE> <OHS-0> <Failed to start the server ohs1> 

 

Cause

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In this Document
Symptoms
Cause
Solution


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