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EM 13c: Newly Installed Agents Failed To Promote With Error "unable to connect to http server at AGENT_URL [handshake has no peer] isTransientExceptionThrown: 0" (Doc ID 2688692.1)

Last updated on JULY 08, 2020

Applies to:

Enterprise Manager Base Platform - Version 13.2.2.0.0 and later
Information in this document applies to any platform.

Symptoms

Newly deployed Agents using silent method on exadata servers shows 'Metric Collection' status.

OMS Side log shows handshake has no peer as follows.

../em/EMGC_OMS1/sysman/log/emoms_pbs.trc |grep HOSTNAME

2020-07-02 14:18:14,393 [Job Step 8238158 Job Long-System Pool:JobWorker] ERROR target.EntityUtil logp.251 - PromoteTarget for agent: https://<HOSTNAME.DOMAIN>:<AGENT_PORT>/emd/main/with changeSequence: 1088446 got Exception with Message: unable to connect to http server at https://<HOSTNAME.DOMAIN>:<AGENT_PORT>/emd/main/. [handshake has no peer] isTransientExceptionThrown: 0

oracle.sysman.emSDK.agent.comm.exception.VerifyConnectionException: unable to connect to http server at https://<HOSTNAME.DOMAIN>:<AGENT_PORT>/emd/main/. [handshake has no peer]

2020-07-02 14:20:18,415 [Job Step 8238158 Job Long-System Pool:JobWorker] ERROR target.EntityUtil logp.251 - PromoteTarget for agent: https://<HOSTNAME.DOMAIN>:<AGENT_PORT>/emd/main/with changeSequence: 1088446 got Exception with Message: unable to connect to http server at https://<HOSTNAME.DOMAIN>:<AGENT_PORT>/emd/main/. [handshake has no peer] isTransientExceptionThrown: 0

oracle.sysman.emSDK.agent.comm.exception.VerifyConnectionException: unable to connect to http server at https://<HOSTNAME.DOMAIN>:<AGENT_PORT>/emd/main/. [handshake has no peer]

Solution Action plan available in the Doc ID 2538651.1 does not help in this case although the symptoms are matching.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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