EM 13.3 : OMS Failed to Start as SYSMAN User Keeps Getting Locked
(Doc ID 2699165.1)
Last updated on OCTOBER 14, 2020
Applies to:Enterprise Manager Base Platform - Version 184.108.40.206.0 and later
Information in this document applies to any platform.
13.3 Enterprise Manager Cloud Control
OMS failed to start with below error:
Oracle Enterprise Manager Cloud Control 13c Release 3
Copyright (c) 1996, 2018 Oracle Corporation. All rights reserved.
Starting Oracle Management Server...
WebTier Successfully Started
Oracle Management Server is not functioning because of the following reason:
Connection to the repository failed. Verify that the repository connection information provided is correct.
Check EM Server log file for details: <EM_INSTANCE_HOME>/user_projects/domains/GCDomain/servers/EMGC_OMS1/logs/EMGC_OMS1.out
JVMD Engine is Up
Starting BI Publisher Server ...
BI Publisher Server Successfully Started
BI Publisher Server is Up
Observed the below from <EM_INSTANCE_HOME>/user_projects/domains/GCDomain/servers/EMGC_OMS1/logs/EMGC_OMS1.out logs:
Fetched repository credentials from Credential Store
Invalid Connection Pool. ERROR = ORA-01017: invalid username/password; logon denied
2020-Aug-03 10:01:19 : Failed to get repository details from credstore: Repository credentials are not available in Credential Store
Fetched repository credentials from emgc.properties
Invalid Connection Pool. ERROR = ORA-28000: The account is locked.
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