My Oracle Support Banner

Deprecation of Select Enterprise Manager Cloud Control 12c Connectors (Doc ID 2700319.1)

Last updated on FEBRUARY 01, 2023

Applies to:

Enterprise Manager for Miscellaneous Plug-ins - Version 12.1.0.1.0 to 12.1.0.5.0 [Release 12.1]
Information in this document applies to any platform.

Purpose

 Notice of deprecation for select Enterprise Manager Cloud Control 12c Connectors.

Scope

Deprecated Connectors

Oracle Enterprise Manager Cloud Control provides vendor specific management connectors to forward event and ticketing information to 3rd party management systems.
Beginning November 1, 2020, the following management connectors will be deprecated and desupported.
A later version of the same management connectors compatible with Enterprise Manager 13c are available for download from Self Update.

• CA Service Desk Connector 12.1.0.x.0
• HP Operations Manager Unix Connector 12.1.0.x.0
• IBM Tivoli Netcool/OMNIBus Connector 12.1.0.x.0
• Microsoft System Center Operations Manager 2012 Connector 12.1.0.x.0

Supported Connectors

The following connectors will continue to be supported since they do not have a 13.x release equivalent.
These management connectors have been certified with Enterprise Manager 13.x releases.

• HP Service Manager 9 Connector 12.1.0.1.0
• Remedy Service Desk 7.6 Connector 12.1.0.3.0
• ServiceNow Connector 12.1.0.1.0

 

Details

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Purpose
Scope
Details

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.