My Oracle Support Banner

EM 13.4 LDAP Authentication Failed With Error "Server chose TLSv1.1, but that protocol version is not enabled or not supported by the client" (Doc ID 2715359.1)

Last updated on JANUARY 27, 2024

Applies to:

Enterprise Manager Base Platform - Version 13.4.0.0.0 and later
Information in this document applies to any platform.

Symptoms

EM 13.4, OMS is configured to use only TLSv1.2 as per this <Note 2212006.1>
OMS is authenticated with External Active Directory which is configured over SSL
LDAP authentication failed and warning below is reported in EMGC_ADMINSERVER.out

21-Jul-2020 15:01:12,288 o'clock BST> <Warning> <Security> <BEA-099117> <The LDAP authentication provider named "EM_AD_Provider" failed to make a connection to LDAP server at ldaps://hostname:port, the error cause is: Server chose TLSv1.1, but that protocol version is not enabled or not supported by the client..

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.