My Oracle Support Banner

EM13c: Repository Connection information incorrect error when starting OMS (Doc ID 2739523.1)

Last updated on OCTOBER 13, 2023

Applies to:

Enterprise Manager Base Platform - Version to [Release 13c]
Information in this document applies to any platform.


Get following error when starting EM

[oracle@xxxxx nodemanager]$ <OMS middleware home>/bin/emctl start oms
Oracle Enterprise Manager Cloud Control 13c Release 3
Copyright (c) 1996, 2018 Oracle Corporation. All rights reserved.
Starting Oracle Management Server...
WebTier Successfully Started
Oracle Management Server is not functioning because of the following reason:
Connection to the repository failed. Verify that the repository connection information provided is correct.
Check EM Server log file for details: <gc_inst>/user_projects/domains/GCDomain/servers/EMGC_OMS1/logs/EMGC_OMS1.out
JVMD Engine is Down
Starting BI Publisher Server ...
BI Publisher Server Already Started
BI Publisher Server is Up

see following error in EMGC_OMS1.out

2020-Dec-21 19:22:48 : Failed to get repository details from credstore
<getReposPropFromCredStore> : Repository credentials are not available in Credential Store
Fetched repository credentials from
Invalid Connection Pool. ERROR = ORA-01017: invalid username/password; logon denied

Exception caught while getting credentials null




To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.