13.4: Installing OMS Fails While Applying Oneoff Patches with ERROR: Unable to continue with the installation because some one-off patches could not be applied successfully
(Doc ID 2747462.1)
Last updated on OCTOBER 18, 2022
Applies to:
Enterprise Manager Base Platform - Version 13.4.0.0.0 and laterInformation in this document applies to any platform.
Symptoms
Installing 13.4 OMS fails during the software install while applying the Oneoff patches on the agent, with the error:
2021-01-11 21:44:10,534 INFO [108] oracle.sysman.oii.oiio.oiiol.OiiolTextLogger - Running the following command to apply the required patches: <Agent Base Directory>/agent_13.4.0.0.0/perl/bin/perl <Agent Base Directory>/agent_13.4.0.0.0/install/oneoffs/apply_NewOneoffs.pl <Agent Base Directory>/agent_13.4.0.0.0 true
2021-01-11 21:44:10,534 INFO [108] oracle.sysman.oii.oiio.oiiol.OiiolTextLogger - Executing the command <Agent Base Directory>/agent_13.4.0.0.0/perl/bin/perl <Agent Base Directory>/agent_13.4.0.0.0/install/oneoffs/apply_NewOneoffs.pl <Agent Base Directory>/agent_13.4.0.0.0 true
2021-01-11 21:44:10,590 INFO [53741] oracle.sysman.oii.oiio.oiiol.OiiolTextLogger - ERROR STREAM: <Agent Base Directory>/agent_13.4.0.0.0/perl/bin/perl: symbol lookup error: <DB_HOME>/perl/lib/5.14.1/x86_64-linux-thread-multi/auto/Cwd/Cwd.so: undefined symbol: Perl_xs_apiversion_bootcheck
2021-01-11 21:44:10,590 INFO [108] oracle.sysman.oii.oiio.oiiol.OiiolTextLogger - Return value is 127
2021-01-11 21:44:10,591 INFO [108] oracle.sysman.oii.oiio.oiiol.OiiolTextLogger - The inventory(oraInst.loc) file is/etc/oraInst.loc
2021-01-11 21:44:10,591 INFO [108] oracle.sysman.oii.oiio.oiiol.OiiolTextLogger - The inventory_location in oraInst.loc is<Inventory Location>
2021-01-11 21:44:10,591 INFO [108] oracle.sysman.oii.oiio.oiiol.OiiolTextLogger - POPUP ERROR:Unable to continue with the installation because some one-off patches could not be applied successfully.
For more details, check the log files at: /tmp/OraInstall2021-01-11_09-28-30PM
2021-01-11 21:44:10,534 INFO [108] oracle.sysman.oii.oiio.oiiol.OiiolTextLogger - Executing the command <Agent Base Directory>/agent_13.4.0.0.0/perl/bin/perl <Agent Base Directory>/agent_13.4.0.0.0/install/oneoffs/apply_NewOneoffs.pl <Agent Base Directory>/agent_13.4.0.0.0 true
2021-01-11 21:44:10,590 INFO [53741] oracle.sysman.oii.oiio.oiiol.OiiolTextLogger - ERROR STREAM: <Agent Base Directory>/agent_13.4.0.0.0/perl/bin/perl: symbol lookup error: <DB_HOME>/perl/lib/5.14.1/x86_64-linux-thread-multi/auto/Cwd/Cwd.so: undefined symbol: Perl_xs_apiversion_bootcheck
2021-01-11 21:44:10,590 INFO [108] oracle.sysman.oii.oiio.oiiol.OiiolTextLogger - Return value is 127
2021-01-11 21:44:10,591 INFO [108] oracle.sysman.oii.oiio.oiiol.OiiolTextLogger - The inventory(oraInst.loc) file is/etc/oraInst.loc
2021-01-11 21:44:10,591 INFO [108] oracle.sysman.oii.oiio.oiiol.OiiolTextLogger - The inventory_location in oraInst.loc is<Inventory Location>
2021-01-11 21:44:10,591 INFO [108] oracle.sysman.oii.oiio.oiiol.OiiolTextLogger - POPUP ERROR:Unable to continue with the installation because some one-off patches could not be applied successfully.
For more details, check the log files at: /tmp/OraInstall2021-01-11_09-28-30PM
Cause
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