EM13c: User [USERNAME] Not Found In The External Identity Store (LDAP)Ensure The User Exists In LDAP Store
(Doc ID 2758769.1)
Last updated on OCTOBER 25, 2022
Applies to:
Enterprise Manager Base Platform - Version 13.3.0.0.0 and laterInformation in this document applies to any platform.
Symptoms
The Enterprise Manager (EM) 13.3 Cloud Control administrator user's list cannot be edited after an upgrade from EM 12.1.0.5.0 to 13.0.0.0.0.
Navigating in EM 13 to security > administrators > selecting a Active Directory (AD) user, then selecting edit and then Next gives the following error:
User <USERNAME> not found in the external identity store (LDAP). Ensure the user exists in LDAP store
From EM_INSTANCE_BASE>/gc_inst/user_projects/domains/GCDomain/servers/EMGC_OMS1/logs/EMGC_OMS1.out log:
<Jan 7, 2021 2:13:44 PM AST> <Warning> <oracle.ods.virtualization.engine.backend.jndi.Active Directory - NS-GOV.BackendJNDI> <LIBOVD-40118> <Could not automatically detect binary attribute list: simple bind failed: <HOSTNAME>:
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |