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EM13c: User [USERNAME] Not Found In The External Identity Store (LDAP)Ensure The User Exists In LDAP Store (Doc ID 2758769.1)

Last updated on OCTOBER 25, 2022

Applies to:

Enterprise Manager Base Platform - Version and later
Information in this document applies to any platform.


The Enterprise Manager (EM) 13.3 Cloud Control administrator user's list cannot be edited after an upgrade from EM to

Navigating in EM 13 to security > administrators > selecting a Active Directory (AD) user,  then selecting edit and then Next gives the following error:

   User <USERNAME> not found in the external identity store (LDAP). Ensure the user exists in LDAP store 

From EM_INSTANCE_BASE>/gc_inst/user_projects/domains/GCDomain/servers/EMGC_OMS1/logs/EMGC_OMS1.out log:

<Jan 7, 2021 2:13:44 PM AST> <Warning> <oracle.ods.virtualization.engine.backend.jndi.Active Directory - NS-GOV.BackendJNDI> <LIBOVD-40118> <Could not automatically detect binary attribute list: simple bind failed: <HOSTNAME>:





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