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EM13c: Enterprise Manager 13c Cloud Control Agent Shows an Error: Handling uncaught exception in Thread:main- (Doc ID 2767860.1)

Last updated on JUNE 23, 2021

Applies to:

Enterprise Manager Base Platform - Version 13.4.0.0.0 and later
Information in this document applies to any platform.

Symptoms

Enterprise Manager (EM) 13.4 Cloud Control Agent commands fail with the error below:

./emctl status agent
Oracle Enterprise Manager Cloud Control 13c Release 4
Copyright (c) 1996, 2020 Oracle Corporation. All rights reserved.
---------------------------------------------------------------
Handling uncaught exception in Thread:main-26267
log4j:WARN No appenders could be found for logger (oracle.sysman.gcagent.clients.emdctlj.EmdCtl).
log4j:WARN Please initialize the log4j system properly.
log4j:WARN See http://logging.apache.org/log4j/1.2/faq.html#noconfig for more info.
Could not initialize class oracle.sysman.gcagent.common.GeneralUtils

 

./emctl stop agent
Oracle Enterprise Manager Cloud Control 13c Release 4
Copyright (c) 1996, 2020 Oracle Corporation. All rights reserved.
Handling uncaught exception in Thread:main-84055
log4j:WARN No appenders could be found for logger (oracle.sysman.gcagent.clients.emdctlj.EmdCtl).
log4j:WARN Please initialize the log4j system properly.
log4j:WARN See http://logging.apache.org/log4j/1.2/faq.html#noconfig for more info.
Could not initialize class oracle.sysman.gcagent.common.GeneralUtils

 

From <EM_INSTANCE_BASE>/gc_inst/em/EMGC_OMS1/sysman/log/emctl.log:

 46955 :: 2021-03-16 01:57:03,009::getTZFromJava: Failed to get TZ from getSupportedTZ, rc = 1

46955 :: 2021-03-16 01:57:03,009::getTZFromJava: Following output was recorded for the command:0 [main] ERROR emSDK.config - oracle.sysman.emd.targetIntg.OperationFailedException: java.io.FileNotFoundException: /oracle/product/OEM/emagent/agent_13.4.0.0.0/oracle_common/jdk/jre/lib/tzdb.dat (No such file or directory)
java.io.FileNotFoundException: /oracle/product/OEM/emagent/agent_13.4.0.0.0/oracle_common/jdk/jre/lib/tzdb.dat (No such file or directory)

 

 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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