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EM 13c: Using Fleet 19c Database Software Deployment on OL8 OS Failed With Error "[WARNING] [INS-08101] Unexpected error while executing the action at state: 'supportedOSCheck'" (Doc ID 2786945.1)

Last updated on AUGUST 12, 2021

Applies to:

Enterprise Manager for Oracle Database - Version 13.4.0.0.0 and later
Information in this document applies to any platform.

Symptoms

Using Fleet While Running DEPLOY_DB_SOFTWARE Command to Deploy 19c Database Software on OL8 Target Server Failed At Step : Deploy Oracle Database

<19C_DB_HOME>/runInstaller -silent -ignorePrereqFailure ORACLE_BASE="<BASE_LOC>" ORACLE_HOME="<19C_DB_HOME>" ORACLE_HOME_NAME="<OH_NAME>" oracle.install.db.OSDBA_GROUP=dba oracle.install.db.OSOPER_GROUP=dba oracle_install_OSBKP=dba oracle_install_OSDGD=dba oracle_install_OSKMT=dba oracle_install_OSRAC=dba oracle.install.option=INSTALL_DB_SWONLY -noconfig
Launching Oracle Database Setup Wizard...

[WARNING] [INS-08101] Unexpected error while executing the action at state: 'supportedOSCheck'
CAUSE: No additional information available.
ACTION: Contact Oracle Support Services or refer to the software manual.
SUMMARY:
- java.lang.NullPointerException
WARNING: file /app/oraInventory/logs/oraInstall2021-05-27_01-58-43PM.err: is empty
WARNING: file /app/oraInventory/logs/oraInstall2021-05-27_01-58-43PM.out: is empty
WARNING: file /app/oraInventory/logs/oraInstall2021-05-28_02-51-59PM.err: is empty
system Exit code is 65280
Command Exit code is 255
log locations are: /app/oraInventory/logs
ERROR DURING DB HOME SETUP

 

Cause

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In this Document
Symptoms
Cause
Solution
References


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