EM 13.5: Additional OMS Installation Fails With An Error "INSTANCE_HOME directory doesn't exist"
(Doc ID 2790634.1)
Last updated on AUGUST 01, 2022
Applies to:
Enterprise Manager Base Platform - Version 13.5.0.0.0 to 13.5.0.0.0 [Release 13c]Information in this document applies to any platform.
Symptoms
Additional OMS fails with the below error:
Importing configuration for pluggable modules...
Securing OMS ......
Post "Deploy and Repos Setup" operations completed successfully.
OMSCA-ERR:Post deploy operations failed. Check the trace file:<OMS_HOME>/cfgtoollogs/omsca/omsca_YYYYMMDDHHMMSS.log
Add OMS failed
Cannot determine if BI Publisher is configured with Enterprise Manager: INSTANCE_HOME directory doesn't exist
OMS CA recover failed
"<OMS_HOME>/cfgtoollogs/omsca/omsca_YYYYMMDDHHMMSS.log" reports the following errors:
Jul 05, 2021 8:25:10 AM oracle.sysman.omsca.adapter.wls.OMSWLSAdapter bounceOMS
FINE: Starting OMS
Jul 05, 2021 8:25:10 AM oracle.sysman.omsca.util.CoreOMSConfigAssistantUtil execCommand
INFO: Executing the command: <OMS_HOME>/bin/emctl start oms -admin
Jul 05, 2021 8:25:11 AM oracle.sysman.omsca.util.ProcessOutputReader run
FINE: Oracle Enterprise Manager Cloud Control 13c Release 5
Jul 05, 2021 8:25:11 AM oracle.sysman.omsca.util.ProcessOutputReader run
FINE: Copyright (c) 1996, 2021 Oracle Corporation. All rights reserved.
Jul 05, 2021 8:25:12 AM oracle.sysman.omsca.util.ProcessOutputReader run
FINE: Starting Oracle Management Server...
Jul 05, 2021 8:28:26 AM oracle.sysman.omsca.util.ProcessOutputReader run
FINE: WebTier Could Not Be Started.
Jul 05, 2021 8:28:26 AM oracle.sysman.omsca.util.ProcessOutputReader run
FINE: Error Occurred: WebTier Could Not Be Started.
Jul 05, 2021 8:28:26 AM oracle.sysman.omsca.util.ProcessOutputReader run
FINE: Please check <OMS_INSTANCE_HOME>/em/EMGC_OMS2/sysman/log/emctl.log for error details
Jul 05, 2021 8:28:26 AM oracle.sysman.omsca.util.CoreOMSConfigAssistantUtil execCommand
INFO: Output messages of the command <OMS_HOME>/bin/emctl start oms -admin :
Oracle Enterprise Manager Cloud Control 13c Release 5
Copyright (c) 1996, 2021 Oracle Corporation. All rights reserved.
Starting Oracle Management Server...
WebTier Could Not Be Started.
Error Occurred: WebTier Could Not Be Started.
Please check <OMS_INSTANCE_HOME>/em/EMGC_OMS2/sysman/log/emctl.log for error details
Jul 05, 2021 8:28:26 AM oracle.sysman.omsca.util.CoreOMSConfigAssistantUtil execCommand
INFO: error messages of the command <OMS_HOME>/bin/emctl start oms -admin :
Jul 05, 2021 8:28:26 AM oracle.sysman.omsca.framework.OMSCARecoveryConfig execAddOMS
SEVERE: Post deploy operations failed.
"<OMS_INSTANCE_HOME>/user_projects/domains/GCDomain/system_components/OHS/ohs_nm.log" reports the following errors:
<2021-07-07 04:27:40> <INFO> <OHS-4112> <Creating instance ohs2>
<2021-07-07 04:27:41> <INFO> <OHS-4114> <Updating instance ohs2>
<2021-07-07 04:32:03> <INFO> <OHS-4018> <Starting server ohs2>
<2021-07-07 04:32:03> <INFO> <OHS-0> <Running <OMS_HOME>/ohs/bin/launch httpd -DOHS_MPM_WORKER -d <OMS_INSTANCE_HOME>/user_projects/domains/GCDomain/config/fmwconfig/components/OHS/instances/ohs2 -k start -f <OMS_INSTANCE_HOME>/user_projects/domains/GCDomain/config/fmwconfig/components/OHS/instances/ohs2/httpd.conf>
<2021-07-07 04:32:03> <INFO> <OHS-0> <OMS_HOME>/ohs/bin/httpd: error while loading shared libraries: libclntshcore.so.12.1: cannot open shared object file: No such file or directory>
<2021-07-07 04:32:03> <SEVERE> <OHS-0> <OMS_HOME>/ohs/bin/launch httpd -DOHS_MPM_WORKER -d <OMS_INSTANCE_HOME>/user_projects/domains/GCDomain/config/fmwconfig/components/OHS/instances/ohs2 -k start -f <OMS_INSTANCE_HOME>/user_projects/domains/GCDomain/config/fmwconfig/components/OHS/instances/ohs2/httpd.conf: exit status = 127>
<2021-07-07 04:32:03> <INFO> <OHS-4005> <Check the instance log file for more information: <OMS_INSTANCE_HOME>/user_projects/domains/GCDomain/servers/ohs2/logs/ohs2.log>
<2021-07-07 04:32:03> <SEVERE> <OHS-0> <Failed to start the server ohs2>
Cause
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