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EM 13c: Application of the RU9 patchset to the Enterprise Manager 13.4 Cloud Control OMS Fails with Error: CheckActiveFilesAndExecutables (Doc ID 2790849.1)

Last updated on AUGUST 12, 2021

Applies to:

Enterprise Manager Base Platform - Version 13.4.0.0.0 and later
Information in this document applies to any platform.

Symptoms

Application of the RU9 patchset to the Enterprise Manager 13.4 Cloud Control OMS Fails on MS Windows Server with the following logged error:

<OMS_HOME>\cfgtoollogs\omspatcher\<Date Time STamp>_SystemPatch_<Patch Number>_1\omspatcher_<Date Time Stamp>_deploy.log

[Jul 2, 2021 12:53:20 AM] Running prerequisite checks to verify if any files or services are locked by admin server process...
[Jul 2, 2021 12:53:56 AM] Stop all OMS instances: In Progress...
[Jul 2, 2021 12:54:30 AM] The lifecycle action completed successfully
  The output for the lifecycle action is :
  Oracle Enterprise Manager Cloud Control 13c Release <version>
  Copyright (c) 1996, 2020 Oracle Corporation. All rights reserved.
  Stopping Oracle Management Server...
  WebTier Successfully Stopped
  Node Manager Not Running
  Oracle Management Server is Down
  JVMD Engine is Down
  Error Occurred: Cannot run program "null\system32\net.exe": CreateProcess error=2, The system cannot find the file specified
  Please check <gc_inst>/em/EMGC_OMS1\sysman\log\emctl.log for error details
[Jul 2, 2021 12:54:30 AM] OMSPatcher has stopped all OMS processes successfully.
[Jul 2, 2021 12:54:38 AM] Running apply prerequisite checks for sub-patch(es) "32079912,31812958,32079613,32079584,32079602,32079986" and Oracle Home "<OMS_HOME>"...
[Jul 2, 2021 12:55:23 AM] Sub-patch(es) "32079912,31812958,32079613,32079584,32079602,32079986" are successfully analyzed for Oracle Home "<OMS_HOME>"
[Jul 2, 2021 12:55:23 AM] System patch location: <Patch Unzip Dir>\p32198287_134000_Generic\32198287
  (Oracle home:sub-patches list to be applied)
  <OMS_HOME>: 32079912, 31812958, 32079613, 32079584, 32079602, 32079986
[Jul 2, 2021 12:56:11 AM] ApplyReport Log File: <OMS_HOME>\cfgtoollogs\opatch\opatch<Date Time stamp>_1.log
[Jul 2, 2021 1:00:18 AM] Applying sub-patch(es) "31812958,32079584,32079602,32079613,32079912,32079986"
[Jul 2, 2021 1:01:03 AM] NApplyReport Log file: <OMS_HOME>\cfgtoollogs\opatch\opatch<Date Time stamp>_1.log
[Jul 2, 2021 1:01:50 AM] Exception Occured while executiong Apply Operation: Prerequisite check "CheckActiveFilesAndExecutables" failed.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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