EM 13.4: "Page Unresponsive" Intermittently while accessing EM Console Pages in Google Chrome Browser (Doc ID 2793300.1)

Last updated on SEPTEMBER 15, 2024

Applies to:

Enterprise Manager Base Platform - Version 13.4.0.0.0 and later
Information in this document applies to any platform.

While accessing EM 13.4 Console pages, its observed that intermittently some of the pages hang and show a pop up "Page Unresponsive".

Clicking on Wait just gets into an infinite loop and it never loads the page.

Click on Exit page, it brought to a page that just says "Something went wrong while displaying the web page"

Example 1:

Setup ---> Manage Cloud Control ---> Agents

Click on any agent:

Example 2:

Enterprise > Monitoring > Incident Manager

Example 3:

Console > Targets > All Targets

User does not face any issue with other browsers such as Firefox / IE / Edge. Issue is specific to Chrome browser.

Clearing the cache / cookies did not make any difference.

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In this Document

Symptoms

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