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IO Error: The Network Adapter Could Not Establish The Connection For AWS Database From the Performance Hub (Doc ID 2795820.1)

Last updated on SEPTEMBER 12, 2023

Applies to:

Enterprise Manager for Oracle Database - Version 13.2.0.0.0 to 13.3.2.0.0 [Release 13.2]
Information in this document applies to any platform.

Symptoms

Connect to the target database from the Enterprise Manager (EM) 13.2 Cloud Control Oracle Management Service (OMS) with TCPS port 2484.
The target database is shown in the EM console with the correct status.

However, go to the target Performance page and try to connect to the database and it gives the following console error:

             IO Error: The Network Adapter could not establish the connection

 

Changes

The database Monitoring Configuration was changed from using the TCP protocol to using TCPS for the AWS database.

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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