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OEM Displays the base Siebel version (17.0) instead of the actual version (Doc ID 2799115.1)

Last updated on FEBRUARY 22, 2024

Applies to:

Enterprise Manager for Siebel - Version 13.3.1.0.0 and later
Siebel CRM - Version 17.0 [IP2017] and later
Information in this document applies to any platform.

Symptoms

After discovery of the Siebel Enterprise in OEM 13c, the Siebel version is not correctly displayed:

 

 

Siebel_version.properties displays the following information:

In SES_HOME:

[siebel@host ses]$ more Siebel_version.properties
#Tue Jun 16 05:14:21 BST 2020
SIEBEL_VERSION=20.5.0.0.0

 

Steps to reproduce:

  1. Log in to the OEM console
  2. Navigate to Targets -> Siebel
  3. Select the affected Siebel Enterprise
  4. Click on the "Information" Tab next to Siebel Enterprise name

Cause

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In this Document
Symptoms
Cause
Solution
References


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