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EM 13c: Enterprise Manager Cloud Control Upgrade from 13.4 to 13.5 Fails with Error: access denied (Doc ID 2802492.1)

Last updated on JANUARY 18, 2023

Applies to:

Enterprise Manager Base Platform - Version and later
Information in this document applies to any platform.


Enterprise Manager (EM) 13.5 Cloud Control
Upgrade from 13.4 to 13.5 with software only method fails.

Invoke this command:   $/<13.5_OMS_ORACLE_HOME>/sysman/install/

Choose the upgrade option and provide necessary inputs in subsequent screens.

The "OMS Configuration" step fails with the following error:

Code of Exception: Error occurred while performing nmStart : Error Starting server EMGC_ADMINSERVER : Received error message from Node Manager Server: [Server start command for WebLogic server 'EMGC_ADMINSERVER' failed due to: [Server failed to start up but Node Manager was not aware of the reason]. Please check Node Manager log and/or server 'EMGC_ADMINSERVER' log for detailed information.]. Please check Node Manager log for details.

<EM_INSTANCE_BASE>/gc_inst/user_projects/domains/GCDomain/servers/EMGC_ADMINSERVER/logs/EMGC_ADMINSERVER.out has the following errors:

Aug 24, 2021 11:01:25 AM EEST> <INFO> <NodeManager> <Starting WebLogic server with command line: /opt/oracle/em13.5/Middleware/gc_inst/user_projects/domains/GCDomain/bin/ >

<Aug 24, 2021 11:01:25 AM EEST> <FINEST> <NodeManager> <Environment: PATH=/<13.5_OMS_ORACLE_HOME>/oracle_common/modules/thirdparty/org.apache.ant/<13.5_OMS_ORACLE_HOME>/oracle_common/jdk/jre/bin:/<13.5_OMS_ORACLE_HOME>/oracle_common/jdk/bin:/<13.5_OMS_ORACLE_HOME>/oracle_common/jdk/jre/bin:/<13.5_OMS_ORACLE_HOME>/oracle_common/jdk/bin:/<13.4_EM_INSTANCE_BASE>/gc_inst/user_projects/domains/GCDomain/bin:/<13.4_OMS_ORACLE_HOME>/wlserver/server/bin:/<13.4_OMS_ORACLE_HOME>/wlserver/../oracle_common/modules/thirdparty/org.apache.ant/<13.4_OMS_ORACLE_HOME>/oracle_common/jdk/jre/bin:/<13.4_OMS_ORACLE_HOME>/oracle_common/jdk/bin:/usr/local/bin:/bin:/usr/bin:/usr/local/sbin:/usr/sbin:/usr/local/bin:/home/oracle/.local/bin:/home/oracle/bin:/<13.4_OMS_ORACLE_HOME>/bin>

<Aug 24, 2021 11:01:25 AM EEST> <FINEST> <NodeManager> <Environment: WLS_POLICY_FILE=/opt/oracle/em13.4/Middleware/oms/wlserver/server/lib/weblogic.policy> access denied ("" "idstore.config")





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