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EM 13c: Enterprise Mangaer 13c Cloud Control Agent Deployment Fails with Error: java.net.UnknownHostException: [OMS Host Name]: Name or service not known (Doc ID 2802893.1)

Last updated on FEBRUARY 11, 2022

Applies to:

Enterprise Manager Base Platform - Version 13.4.0.0.0 and later
Information in this document applies to any platform.

Symptoms


Enterprise Manager (EM) 13.4 Cloud Control Agent deployment using Agent Push fails at the secure Agent step with the following error:

2021-08-08 03:42:37,096 [main] ERROR agent.SecureAgentCmd main.389 - Failed to secure the Agent:
java.net.UnknownHostException: <OMS-ShortName>: Name or service not known
  at java.net.Inet6AddressImpl.lookupAllHostAddr(Native Method)
  at java.net.InetAddress$2.lookupAllHostAddr(InetAddress.java:929)
  at java.net.InetAddress.getAddressesFromNameService(InetAddress.java:1324)

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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