EM 13c: Enterprise Manager 13c Cloud Control OMS Status Check Messages: Error when checking webtier status: [hostname]: unknown error; java.net.UnknownHostException: [hostname]
(Doc ID 2809821.1)
Last updated on JANUARY 17, 2023
Applies to:
Enterprise Manager Base Platform - Version 13.2.0.0.0 and laterInformation in this document applies to any platform.
Symptoms
Enterprise Manager (EM) 13.2 Cloud Control
A status check of the Oracle Management Service (OMS) shows the following error:
Oracle Management Server is not functioning because of the following reason:
Unexpected error occurred. Check error and log files.
Check the following log files:
EM log files: <EM_INSTANCE_HOME>/em/EMGC_OMS2/sysman/log/emctl.log, emoms.trc, emoms_pbs.trc
Unexpected error occurred. Check error and log files.
Check the following log files:
EM log files: <EM_INSTANCE_HOME>/em/EMGC_OMS2/sysman/log/emctl.log, emoms.trc, emoms_pbs.trc
<EM_INSTANCE_HOME>/em/EMGC_OMS2/sysman/log/emctl.log shows this corresponding message:
2021-09-25 09:59:39,066 [main] INFO wls.OMSController main.220 - Executing emctl command : status
2021-09-25 09:59:42,754 [main] ERROR commands.StatusCommand getWebTierStatus.187 - Error when checking webtier status: <hostname>: unknown error
2021-09-25 09:59:43,038 [main] ERROR oms.StatusOMSCmd processStatusOMS.352 - Exception when trying to hit OMS page.
java.net.UnknownHostException: <hostname>
2021-09-25 09:59:42,754 [main] ERROR commands.StatusCommand getWebTierStatus.187 - Error when checking webtier status: <hostname>: unknown error
2021-09-25 09:59:43,038 [main] ERROR oms.StatusOMSCmd processStatusOMS.352 - Exception when trying to hit OMS page.
java.net.UnknownHostException: <hostname>
Changes
Cause
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