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EM 13c: Database Target Reported as DOWN in EM Console though It Is Actually UP (Doc ID 2844803.1)

Last updated on MARCH 19, 2024

Applies to:

Enterprise Manager for Oracle Database - Version 13.5.0.0.0 and later
Information in this document applies to any platform.

Symptoms

From EM Console, a target database is shown incorrectly as DOWN.

Executing the getmetric command from the agent fails with the following error:

$ emctl getmetric agent <DBName>,oracle_database,Response

 

Cause

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In this Document
Symptoms
Cause
Solution


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