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EM 135 : Agent upgrade failures during Pre-requisite checks for OS Packages (Doc ID 2846966.1)

Last updated on FEBRUARY 05, 2022

Applies to:

Enterprise Manager Base Platform - Version and later
Information in this document applies to any platform.


On : version, Agent Upgrade

Agent upgrade from 13.4 to 13.5 using Upgrade Console fails at package prerequisite check on Linux (64-bit):

Performing check for CertifiedVersions_agent
Is the software certified on the current operating system?
Expected result: One of enterprise-6, oracle-8, oracle-7, SuSE-11, SuSE-12, SuSE-15, redhat-6, redhat-7, redhat-8
Actual Result: redhat-7.9
Check complete. The overall result of this check is: Passed

Check complete: Passed

Check complete: Failed
Problem: Some required packages are missing.
Recommendation: You may actually have installed packages which have obsoleted these, in which case you can successfully continue with the install. If you have not, it is recommended that you do not continue.


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