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13.5: Applying RU on the Windows OMS Fails With Error: Prerequisite check "CheckActiveFilesAndExecutables" failed. (Doc ID 2853699.1)

Last updated on OCTOBER 18, 2022

Applies to:

Enterprise Manager Base Platform - Version 13.5.0.0.0 and later
Microsoft Windows x64 (64-bit)

Symptoms

While applying Patch on the 13.5 OMS installed on Windows, it fails with the error:

OMS_HOME/cfgtoollogs/omspatcher/<PATCH_NUM>/omspatcher_<timestamp>_deploy.log

[Mar 3, 2022 2:55:53 PM] Applying sub-patch(es) "33567409,33567414,33567421,33567450,33567462,33567476"
[Mar 3, 2022 2:56:19 PM] NApplyReport Log file: <OMS_HOME>\cfgtoollogs\opatch\opatch<timestamp>.log
[Mar 3, 2022 2:56:33 PM] Exception Occured while executiong Apply Operation: Prerequisite check "CheckActiveFilesAndExecutables" failed.
[Mar 3, 2022 2:56:33 PM] NApply Logfile: <OMS_HOME>\cfgtoollogs\opatch\opatch2022-03-03_14-52-56PM_1.log
[Mar 3, 2022 2:56:33 PM] OMSPatcher failed to apply following patch(es) "33567409" "33567414" "33567421" "33567450" "33567462" "33567476" to core/plugin Oracle home(s).
[Mar 3, 2022 2:56:33 PM] Copying all logs to: <OMS_HOME>\cfgtoollogs\omspatcher\<timestamp>_SystemPatch_33715883_9

 

OMS_HOME/cfgtoollogs/omspatcher/<timestamp>_SystemPatch_<PATCH_NUM>/stop_oms_<timestamp>.log

[Mar 3, 2022 2:55:17 PM] Oracle Enterprise Manager Cloud Control 13c Release 5
[Mar 3, 2022 2:55:17 PM] Copyright (c) 1996, 2021 Oracle Corporation. All rights reserved.
[Mar 3, 2022 2:55:20 PM] Stopping Oracle Management Server...
[Mar 3, 2022 2:55:37 PM] WebTier Successfully Stopped
[Mar 3, 2022 2:55:37 PM] Node Manager Not Running
[Mar 3, 2022 2:55:39 PM] Oracle Management Server is Down
[Mar 3, 2022 2:55:41 PM] JVMD Engine is Down
[Mar 3, 2022 2:55:41 PM] Admin Server Port is occupied by another process. Please stop process to free port.

It was verified that the OMS was shutdown completely using "emctl stop oms -all -force" and admin server was started using "emctl start oms -admin_only". The issue occurred despite these steps being taken care of.

 

Cause

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In this Document
Symptoms
Cause
Solution
References


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