EM 13c : EM Console Login Failed With "Enterprise Manager Cloud Control is not currently available. The EMGC_OMS server where Cloud Control runs, or some other component, might be down"
(Doc ID 2856633.1)
Last updated on JANUARY 17, 2023
Applies to:
Enterprise Manager Base Platform - Version 13.1.0.0.0 and laterInformation in this document applies to any platform.
Symptoms
1. EM Console login failed With below error
"Enterprise Manager Cloud Control is not currently available. The EMGC_OMS server where Cloud Control runs, or some other component, might be down.
Retry".
2. status oms shows all components are UP.
$<OMS_MW_HOME>/bin>./emctl status oms
Oracle Enterprise Manager Cloud Control 13c Release 4
Copyright (c) 1996, 2020 Oracle Corporation. All rights reserved.
WebTier is Up
Oracle Management Server is Up
JVMD Engine is Up
BI Publisher Server is Up
3. status oms -details failed with below errors.
$<OMS_MW_HOME>/bin>./emctl status oms -details
Oracle Enterprise Manager Cloud Control 13c Release 4
Copyright (c) 1996, 2020 Oracle Corporation. All rights reserved.
Enter Enterprise Manager Root (SYSMAN) Password :
Console Server Host : <OMS_HOSTNAME>
HTTP Console Port : 7788
HTTPS Console Port : 7803
HTTP Upload Port : 4889
HTTPS Upload Port : 4903
EM Instance Home : /<GC_INST>/em/EMGC_OMS1
OMS Log Directory Location : /<GC_INST>/em/EMGC_OMS1/sysman/log
OMS is not configured with SLB or virtual hostname
Agent Upload is locked.
OMS Console is locked.
Active CA ID: 1
Console URL: https://<OMS_HOSTNAME>:7803/em
Upload URL: https://<OMS_HOSTNAME>:4903/empbs/upload
WLS Domain Information
Domain Name : GCDomain
Admin Server Host : <OMS_HOSTNAME>
Admin Server HTTPS Port: 7102
Exception in thread "main" java.lang.StackOverflowError
at java.io.FileOutputStream.writeBytes(Native Method)
at java.io.FileOutputStream.write(FileOutputStream.java:326)
at sun.nio.cs.StreamEncoder.writeBytes(StreamEncoder.java:221)
at sun.nio.cs.StreamEncoder.implWrite(StreamEncoder.java:282)
at sun.nio.cs.StreamEncoder.write(StreamEncoder.java:125)
at sun.nio.cs.StreamEncoder.write(StreamEncoder.java:135)
at java.io.OutputStreamWriter.write(OutputStreamWriter.java:220)
at java.io.Writer.write(Writer.java:157)
Changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |