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EM 13.5 : RMAN Backup Jobs Submitted Hang in Running Status Forever After OEM And Agent Upgrade To 13.5 Version (Doc ID 2860793.1)

Last updated on MARCH 13, 2024

Applies to:

Enterprise Manager for Oracle Database - Version 13.5.0.0.0 and later
Information in this document applies to any platform.

Symptoms

In Enterprise Manager (EM) Cloud Control , RMAN backup jobs getting stuck in running status forever after OEM and Agent upgraded to 13.5 version

$ /agent_inst/sysman/log/gcagent.log

2022-03-26 04:45:29,408 [110:9FC136A7:GC.SysExecutor.3 (Ping OMS)] INFO - attempting another heartbeat
2022-03-26 04:46:29,515 [84:905DEBE9:GC.SysExecutor.1 (Ping OMS)] INFO - attempting another heartbeat
2022-03-26 04:46:34,407 [105:5FB1E3DD:GC.SysExecutor.2 (SendJobTaskStatistics-7527658)] WARN - SendJobTaskStatistics-7527658
oracle.sysman.gcagent.jobs.AsynchronousJobTaskAttachment$StreamClosedException: JobReceiverOutputStream[stepId:7527658] is CLOSED
at oracle.sysman.gcagent.jobs.AsynchronousJobTaskAttachment.sendNotification(AsynchronousJobTaskAttachment.java:1255)
at oracle.sysman.gcagent.jobs.AsynchronousJobTaskAttachment.access$500(AsynchronousJobTaskAttachment.java:97)
at oracle.sysman.gcagent.jobs.AsynchronousJobTaskAttachment$Statistics$SendStatisticsRequestTask.call(AsynchronousJobTaskAttachment.java:843)
at oracle.sysman.gcagent.jobs.AsynchronousJobTaskAttachment$Statistics$SendStatisticsRequestTask.call(AsynchronousJobTaskAttachment.java:828)
at oracle.sysman.gcagent.task.scheduler.DispatchingTaskScheduler$ReschedulingHelper$ReschedulingTask.call(DispatchingTaskScheduler.java:470)
at oracle.sysman.gcagent.task.scheduler.DispatchingTaskScheduler$ReschedulingHelper$ReschedulingTask.call(DispatchingTaskScheduler.java:432)

$ /gc_inst/em/EMGC_OMS1/sysman/log/emoms.trc

2022-03-26 04:46:58,736 [Thread-139214] WARN client.RepositoryUtils logp.251 - getting unrestricted (private/repository owner) connection
2022-03-26 04:48:34,228 [EMUI_04_48_34_/console/database/rec/backup] WARN util.rec setRmanScript.2668 - RmanObject.setRmanScript: script = backup device type sbt filesperset = 10 tag '%TAG' archivelog all not backed up delete all input;

2022-03-26 04:51:37,789 [Thread-139384] WARN client.RepositoryUtils logp.251 - getting unrestricted (private/repository owner) connection
2022-03-26 04:51:37,948 [Thread-139384] WARN client.RepositoryUtils logp.251 - getting unrestricted (private/repository owner) connection
2022-03-26 04:51:38,118 [Thread-139384] WARN client.RepositoryUtils logp.251 - getting unrestricted (private/repository owner) connection

 

Cause

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In this Document
Symptoms
Cause
Solution
References


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