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13c: Upgrading Enterprise Manager 13c Cloud Control OMS to Version 13.5 Fails during PluginCA with Error: EM-04001: Server-side plug-in deployment failed with the message Unexpected error (Doc ID 2863443.1)

Last updated on OCTOBER 18, 2022

Applies to:

Enterprise Manager Base Platform - Version 13.5.0.0.0 and later
Information in this document applies to any platform.

Symptoms

Upgrading the Enterprise manager (EM) 13.4 Cloud Control OMS to 13.5 fails during Plug-in configuration with these errors:

<OMS_ORACLE_HOME>/cfgtoollogs/cfgfw/oracle.sysman.top.oms_<timestamp>.log

INFO: oracle.sysman.top.oms:Starting Deployment
INFO: oracle.sysman.top.oms:Invoking pre deploy callbacks.
INFO: oracle.sysman.top.oms:OMS state could be found. It is down
INFO: oracle.sysman.top.oms:Performing Midtier config
INFO: oracle.sysman.top.oms:Performing Post metadata registration
INFO: oracle.sysman.top.oms:Performing Opss deconfig
INFO: oracle.sysman.top.oms:Performing Opss config
INFO: oracle.sysman.top.oms:Performing Post config module
INFO: oracle.sysman.top.oms:action = DEPLOY - Not invoking PostOMSStartConfigModuleExecutor
INFO: oracle.sysman.top.oms:Invoking post deploy callbacks.
INFO: oracle.sysman.top.oms:EM-04001: Server-side plug-in deployment failed with the message Unexpected error. Contact Oracle Support.
INFO: oracle.sysman.top.oms:Diagnostic log file: <OMS_HOME>/cfgtoollogs/pluginca/gcupgrade_<timestamp>/configplugin_deploy_<timestamp>.log
INFO: oracle.sysman.top.oms:For help type pluginca -help

 

<OMS_ORACLE_HOME>/cfgtoollogs/pluginca/gcupgrade_<timestamp>/configplugin_deploy_<timestamp>.trc

2022-03-30 13:48:48,459 [main] ERROR pluginca.PluginCADriver - EM-04001: Server-side plug-in deployment failed with the message Unexpected error. Contact Oracle Support.
oracle.sysman.core.common.extensibility.pluginca.PluginCAException: EM-04001: Server-side plug-in deployment failed with the message Unexpected error. Contact Oracle Support.
at oracle.sysman.core.common.extensibility.pluginca.PluginCADriver.main(PluginCADriver.java:2733)
Caused by: java.lang.NullPointerException
at oracle.sysman.core.selfupdate.model.EntityImpl.getArchiveLocal(EntityImpl.java:793)
at oracle.sysman.core.common.extensibility.plugin.lifecycle.IncompatiblePluginOparsPurge.purgeAllIncompatiblePluginOparsFromSwlib(IncompatiblePluginOparsPurge.java:277)
at oracle.sysman.core.common.extensibility.plugin.lifecycle.IncompatiblePluginOparsPurge.purgeIncompatiblePluginOparsFromSwlib(IncompatiblePluginOparsPurge.java:251)
at oracle.sysman.core.common.extensibility.pluginca.PluginCA.purgeIncompatiblePluginVersionsStep(PluginCA.java:1349)
at oracle.sysman.core.common.extensibility.pluginca.PluginCA.deploy(PluginCA.java:1329)
at oracle.sysman.core.common.extensibility.pluginca.PluginCA.configure(PluginCA.java:395)
at oracle.sysman.core.common.extensibility.pluginca.PluginCADriver.initPluginCA(PluginCADriver.java:2417)
at oracle.sysman.core.common.extensibility.pluginca.PluginCADriver.beginConfig(PluginCADriver.java:1330)
at oracle.sysman.core.common.extensibility.pluginca.PluginCADriver.main(PluginCADriver.java:2691)

 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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