EM13c : Navigating To PDB Page Gives - An internal error has occurred. Check the log file for details.
(Doc ID 2885739.1)
Last updated on JULY 26, 2022
Applies to:
Enterprise Manager for Oracle Database - Version 13.4.0.0.0 and laterInformation in this document applies to any platform.
Symptoms
In Enterprise Manager (EM) Cloud Control, Connecting to PDB page gives "Trying to connect to the database.."
and then finally displays,
An internal error has occurred. Check the log file for details.
Error stack observed from <EM_INSTANCE_HOME>/em/EMGC_OMS*/sysman/log/emoms.trc file:
2022-07-22 10:32:19,907 [MetricCollector:HOMETAB_THREAD600:60] ERROR rt.DbMetricCollectorTarget logp.251 - Exception in getConnection()obidbprd.cob.gov_POBIDBPRD:oracle_pdbjava.lang.NullPointerException
2022-07-22 10:32:19,910 [MetricCollector:HOMETAB_THREAD600:60] WARN db.home logp.251 - <PDB Name>::oracle_pdb::PDB_HOME_SUMMARY: null
java.lang.NullPointerException
at java.util.StringTokenizer.<init>(StringTokenizer.java:199)
at oracle.sysman.emSDK.core.util.jdbc.ConnectionFactory.getJDBCURL(ConnectionFactory.java:1334)
2022-07-22 10:32:19,910 [MetricCollector:HOMETAB_THREAD600:60] WARN db.home logp.251 - <PDB Name>::oracle_pdb::PDB_HOME_SUMMARY: null
java.lang.NullPointerException
at java.util.StringTokenizer.<init>(StringTokenizer.java:199)
at oracle.sysman.emSDK.core.util.jdbc.ConnectionFactory.getJDBCURL(ConnectionFactory.java:1334)
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |