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13.5: Rolling Back of RU From the OMS Installed on Windows Fails With Error: Prerequisite check "CheckActiveFilesAndExecutables" failed (Doc ID 2894887.1)

Last updated on OCTOBER 18, 2022

Applies to:

Enterprise Manager Base Platform - Version 13.5.0.0.0 to 13.5.0.0.0 [Release 13c]
Information in this document applies to any platform.

Symptoms

While rolling back a Patch from the 13.5 OMS installed on Windows, it fails with the error:

[Aug 2, 2022 1:16:19 AM] Rolling back sub-patch "34126747 34126751 34126720 34126738 34126716 34126711 34126726 34126761 34126771 34126767 34126708" from Oracle Home "<OMS_HOME>"...
[Aug 2, 2022 1:16:40 AM] Please monitor log file: <OMS_HOME>cfgtoollogs\opatch\opatch2022-08-01_23-13-31PM_1.log
[Aug 2, 2022 1:17:23 AM] Exception Occurred while executing rollback operation: Prerequisite check "CheckActiveFilesAndExecutables" failed.
[Aug 2, 2022 1:17:25 AM] Copying all logs to: <OMS_HOME>\cfgtoollogs\omspatcher\2022-08-01_23-21-56PM_rollback_134
[Aug 2, 2022 1:17:25 AM] Text file output: <OMS_HOME>\cfgtoollogs\omspatcher\2022-08-01_23-21-56PM_rollback_134\text_output\execution.txt

 

Cause

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In this Document
Symptoms
Cause
Solution

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