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EM 13c :Silent Upgrade to Enterprise Manager 13.5 Cloud Control Fails with Errors: OLD_BASE_DIR you have specified for upgrade might not exist (Doc ID 2913564.1)

Last updated on DECEMBER 05, 2022

Applies to:

Enterprise Manager Base Platform - Version 13.5.0.0.0 and later
Information in this document applies to any platform.

Symptoms

When attempting to upgrade OMS from 13.4 to 13.5 with Software only with Plugins is failing with the below error

./em13500_linux64.bin -silent -responseFile <path>/softwareOnlyWithPlugins_upgrade.rsp

Launcher log file is <tmp path>/OraInstall2022-12-02_07-57-01AM/launcher2022-12-02_07-57-01AM.log.
Extracting the installer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Done
Checking swap space: must be greater than 512 MB. Actual 4095 MB Passed
Checking if this platform requires a 64-bit JVM. Actual 64 Passed (64-bit not required)
Preparing to launch the Oracle Universal Installer from <tmp path>/OraInstall2022-12-02_07-57-01AM
ScratchPathValue :<tmp path>/OraInstall2022-12-02_07-57-01AM
Dec 02, 2022 7:57:56 AM org.apache.sshd.common.io.DefaultIoServiceFactoryFactory getIoServiceProvider
INFO: No detected/configured IoServiceFactoryFactory using Nio2ServiceFactoryFactory

----------------------No homes found for upgrade.-----------------------
This might be because of following reasons:

1. The version of the product you want to upgrade might not be supported for upgrade.

2. The OLD_BASE_DIR you have specified for upgrade might not exist. Specify the correct OLD_BASE_DIR, and try again.

----------------------No homes found for upgrade.-----------------------

ERROR: This might be because of following reasons:

1. The version of the product you want to upgrade might not be supported for upgrade.

2. The OLD_BASE_DIR you have specified for upgrade might not exist. Specify the correct OLD_BASE_DIR, and try again.


The log(s) can be found here: <tmp path>/OraInstall2022-12-02_07-57-01AM.
ERROR: Installer execution failed (1).

 

Cause

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In this Document
Symptoms
Cause
Solution


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