EM 13.5c: Unable To Change Owner Of ASM Targets Via OEM Console
(Doc ID 2940159.1)
Last updated on APRIL 10, 2023
Applies to:
Enterprise Manager Base Platform - Version 13.4.0.0.0 and laterInformation in this document applies to any platform.
Symptoms
In Enterprise Manager Cloud Control console, trying to change owner of any ASM targets results in 'Unexpected Error Occurred: Please contact oracle support'. Changing owner of other targets works fine without any issue.
$ <EM_INSTANCE_BASE>/gc_inst/em/EMGC_OMS1/sysman/log/emoms.trc
2023-03-30 12:49:16,346 [EMUI_12_49_16_/console/admin/access/targetAccessPage] ERROR access.AccessPageSegmentBean logp.251 - Error occured while fetching object list for target : ASM_<Target Name> of type :osm_instance Object GUID cannot be NULL
2023-03-30 12:49:16,348 [EMUI_12_49_16_/console/admin/access/targetAccessPage] ERROR svlt.PageHandler handleRequest.677 - java.lang.NullPointerException
java.lang.NullPointerException: null
at oracle.sysman.eml.admin.rep.AccessPageSegmentHandler.handleEvent(AccessPageSegmentHandler.java:135) ~[emCoreConsole.jar:?]
at oracle.sysman.emSDK.svlt.PageHandler.handleEvent(PageHandler.java:800) ~[emCoreSDK.jar:?]
at oracle.sysman.eml.admin.acs.TargetAccessPageHandler.handleEvent(TargetAccessPageHandler.java:217) ~[emCoreConsole.jar:?]
at oracle.sysman.emSDK.svlt.PageHandler.handleRequest(PageHandler.java:587) [emCoreSDK.jar:?]
at oracle.sysman.emSDK.svlt.EMServlet.myDoGet(EMServlet.java:768) [emCoreSDK.jar:?]
2023-03-30 12:49:16,348 [EMUI_12_49_16_/console/admin/access/targetAccessPage] ERROR svlt.PageHandler handleRequest.677 - java.lang.NullPointerException
java.lang.NullPointerException: null
at oracle.sysman.eml.admin.rep.AccessPageSegmentHandler.handleEvent(AccessPageSegmentHandler.java:135) ~[emCoreConsole.jar:?]
at oracle.sysman.emSDK.svlt.PageHandler.handleEvent(PageHandler.java:800) ~[emCoreSDK.jar:?]
at oracle.sysman.eml.admin.acs.TargetAccessPageHandler.handleEvent(TargetAccessPageHandler.java:217) ~[emCoreConsole.jar:?]
at oracle.sysman.emSDK.svlt.PageHandler.handleRequest(PageHandler.java:587) [emCoreSDK.jar:?]
at oracle.sysman.emSDK.svlt.EMServlet.myDoGet(EMServlet.java:768) [emCoreSDK.jar:?]
Cause
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In this Document
Symptoms |
Cause |
Solution |
References |