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EM 13.5c: Unable To Change Owner Of ASM Targets Via OEM Console (Doc ID 2940159.1)

Last updated on APRIL 10, 2023

Applies to:

Enterprise Manager Base Platform - Version 13.4.0.0.0 and later
Information in this document applies to any platform.

Symptoms

In Enterprise Manager Cloud Control console, trying to change owner of any ASM targets results in 'Unexpected Error Occurred: Please contact oracle support'. Changing owner of other targets works fine without any issue.

$ <EM_INSTANCE_BASE>/gc_inst/em/EMGC_OMS1/sysman/log/emoms.trc

2023-03-30 12:49:16,346 [EMUI_12_49_16_/console/admin/access/targetAccessPage] ERROR access.AccessPageSegmentBean logp.251 - Error occured while fetching object list for target : ASM_<Target Name> of type :osm_instance Object GUID cannot be NULL
2023-03-30 12:49:16,348 [EMUI_12_49_16_/console/admin/access/targetAccessPage] ERROR svlt.PageHandler handleRequest.677 - java.lang.NullPointerException
java.lang.NullPointerException: null
    at oracle.sysman.eml.admin.rep.AccessPageSegmentHandler.handleEvent(AccessPageSegmentHandler.java:135) ~[emCoreConsole.jar:?]
    at oracle.sysman.emSDK.svlt.PageHandler.handleEvent(PageHandler.java:800) ~[emCoreSDK.jar:?]
    at oracle.sysman.eml.admin.acs.TargetAccessPageHandler.handleEvent(TargetAccessPageHandler.java:217) ~[emCoreConsole.jar:?]
    at oracle.sysman.emSDK.svlt.PageHandler.handleRequest(PageHandler.java:587) [emCoreSDK.jar:?]
    at oracle.sysman.emSDK.svlt.EMServlet.myDoGet(EMServlet.java:768) [emCoreSDK.jar:?]

 

Cause

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In this Document
Symptoms
Cause
Solution
References


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