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OEM 13.4 Compliance Report Output Gives Internal Server Error (Doc ID 2947145.1)

Last updated on JULY 07, 2023

Applies to:

Enterprise Manager for Oracle Database - Version 13.4.0.0.0 and later
Information in this document applies to any platform.

Symptoms

In Enterprise Manager (EM) Cloud Control, trying to generate Compliance Evaluation Report on certain databases is showing Internal Server Error message.

For other databases the report generates without errors.

Navigation :
Enterprise -> Compliance -> Dashboard -> Standards -> under Compliance Summary choose a compliance standard, Oracle 19c Database CIS V1.0.0 - Level 1- RDBMS using Traditional Auditing for Oracle Database -> Report by clicking on it is opening in another page which displays - Internal Server Error

/<INSTANCE_HOME>/em/EMGC_OMS1/sysman/log/emoms.log shows the following error message:

Cause

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In this Document
Symptoms
Cause
Solution
References


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