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EM 13C: EM Not Generated Incident Notification For Message "Global Enqueue Services Deadlock detected" Reported In The $ORACLE_BASE/diag/rdbms/<sid>/<sid>/alert/log.xml (Doc ID 2970342.1)

Last updated on SEPTEMBER 04, 2023

Applies to:

Enterprise Manager for Oracle Database - Version 13.4.0.0.0 and later
Information in this document applies to any platform.

Symptoms

Target database log.xml file is writing messages as below

<txt>Global Enqueue Services Deadlock detected (DID = 5_0_70). More information in file
$ORACLE_BASE/diag/rdbms/<sid>/<sid>/trace/<DB_NAME>_lmd0_156566.trc

Database target side Metric "Incident" is enabled. However, Metric "Incident" is not generated an alert even when the message is written in log.xml file

Cause

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In this Document
Symptoms
Cause
Solution
  
References


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