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EM 13.5c: 'ADF_FACES-60097:Server Exception' Error On The Incident Manager Page While Trying To Open An Incident (Doc ID 2970410.1)

Last updated on SEPTEMBER 04, 2023

Applies to:

Enterprise Manager Base Platform - Version and later
Information in this document applies to any platform.


In Enterprise Manager Cloud Control, navigate to Enterprise > Monitoring > Incident Manager. On the Incident Manager page, trying to open any incident by clicking on it, results in error "ADF_FACES-60097:For more information, please see the server's error log for an entry beginning with: ADF_FACES-60096:Server Exception during PPR, #27".

$ <EM_INSTANCE_BASE>/gc_inst/em/EMGC_OMS1/sysman/log/emoms.trc

2023-03-03 11:32:21,774 [[ACTIVE] ExecuteThread: '8' for queue:'weblogic.kernel.Default (self-tuning)'] DEBUG ui.UIPerf logp.251 - requestReceived:uri=/em/adwwls/ agentName=Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/ Safari/537.36
referer=https://<Host Name>:<Port>/em/faces/core-uifwk-console-overview
jSessionId=TmyovwwYcWA2SFd58GrU57xVLgDm6cPnwUMfGuWdDR_sWD-CN-0N!-3566478!16778 68325658 loggedInUser=<Non SYSMAN User>
2023-03-03 11:32:21,774 [[ACTIVE] ExecuteThread: '8' for queue:'weblogic.kernel.Default (self-tuning)'] INFO app.ContextInitFilter
doFilter.244 - context Path = /em request URI = /em/adwwls/
2023-03-03 11:32:21,775 [[ACTIVE] ExecuteThread: '8' for queue:'weblogic.kernel.Default (self-tuning)'] INFO auth.EMRepLoginFilter
doFilter.319 - RepLoginFilter Entry. Request URI = /em/adwwls/ [isEMCLI = false] [req.remoteUser = <Non SYSMAN User>] [header.Proxy-Remote-User = null] [req.userPrincipal = <Non SYSMAN User>]
2023-03-03 11:32:21,776 [973::[ACTIVE] ExecuteThread: '113' for queue:'weblogic.kernel.Default (self-tuning)'] DEBUG authz.EMAuthzService logp.251
- AccessControlException caught. So the permission check failed



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