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EM 13C: Exadata Cell Storage Status Showing Down In EM Console (Doc ID 2972427.1)

Last updated on SEPTEMBER 05, 2023

Applies to:

Enterprise Manager for Exadata - Version 13.4.0.0.0 and later
Information in this document applies to any platform.

Symptoms

Exadata Cell Storage status showing down in EM console.

Response metric collection gives below error

<AGENT_HOME>/binemctl control agent runCollection <exadata_cell_target>:oracle_exadata Response
Oracle Enterprise Manager Cloud Control 13c Release 5
Copyright (c) 1996, 2021 Oracle Corporation. All rights reserved.
---------------------------------------------------------------
EMD runCollection error:
Response:Response:Error found during RESTful API call: Server returned HTTP response code: 401 for URL: https://xx.xx.x.x/?xml=true&cmd=+list+cell+attributes+msStatus+
Please make sure correct credential is provided and password has not expired.

no element found at line 1, column 0, byte -1 at <AGENT_HOME>/perl/lib/site_perl/5.32.0/x86_64-linux-thread-multi/XML/Parser.pm line 187

 

Cause

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In this Document
Symptoms
Cause
Solution


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