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Oracle Management Service Is Showing False Down Status on Console (Doc ID 2988788.1)

Last updated on DECEMBER 12, 2023

Applies to:

Enterprise Manager Base Platform - Version 13.5.0.0.0 and later
Information in this document applies to any platform.

Symptoms

EM 13.5

Oracle Management Service target  Is Showing False Down status.

Below Alert generated 
Target is down; 2 members are down:<oms1hostname>:4889_Management_Service,<oms2hostname>:4889_Management_Service

Actual status is UP can be verified 

<AGENT_HOME>/bin/emctl getmetric agent "Management Services and Repository",oracle_emrep,Response
Oracle Enterprise Manager Cloud Control 13c Release 5
Copyright (c) 1996, 2021 Oracle Corporation. All rights reserved.
Status,Message
1,2 Management Services are active

 

Cause

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In this Document
Symptoms
Cause
Solution
References


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