EM13.4 Access Point Down /server_os Alerts from Multiple Servers
(Doc ID 2992709.1)
Last updated on DECEMBER 14, 2023
Applies to:
Enterprise Manager Base Platform - Version 13.4.0.0.0 and laterInformation in this document applies to any platform.
Symptoms
Getting Email Alerts for Access point hostname.com/Server_os is in DOWN state
Host=hostname
Target type=Systems Infrastructure Server
Target name=hostname/server
Categories=Availability
Message=Access point hostname/server_os is in DOWN state
Severity=Critical
Event reported time=Nov 9, 2023 11:33:22 PM GMT-04:00
Operating System=Linux
Platform=x86_64
Associated Incident Id=814735
Associated Incident Status=New
Associated Incident Owner=
Associated Incident Acknowledged By Owner=No
Associated Incident Priority=None
Associated Incident Escalation Level=0
Event Type=Metric Alert
Event name=AccessPointResponse:status
Metric Group=Access Point Response
Metric=Status
Metric value=0
Key Value=612488237E5C27482C7EE03A34B209D2
Key Column 1=Access Point GUID
Rule Name=every_target_offshore,notify_every_target (offshore)
Rule Owner=SYSMAN
Update Details:
Access point hostname/server_os is in DOWN state
Incident created by rule (Name = Incident management rule set for all targets, Create incident for critical metric alerts [System generated rule]).
Cause
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In this Document
Symptoms |
Cause |
Solution |