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EM 13c: Incident REST API Show Wrong "isOpen" And "Status" Column Values (Doc ID 2996181.1)

Last updated on MAY 22, 2024

Applies to:

Enterprise Manager Base Platform - Version 13.5.0.0.0 and later
Information in this document applies to any platform.

Symptoms

Following this document to get incidents by REST APIs: https://docs.oracle.com/en/enterprise-manager/cloud-control/enterprise-manager-cloud-control/13.5/emrest/api-incidents-and-events.html

GET https://EM_HOST:EM_CONSOLE_HTTPS_PORT/em/api/incidents show correct
incident isOpen and Status columns,i.e.

"isOpen": true,
"status": "new",

However, GET https://EM_HOST:EM_CONSOLE_HTTPS_PORT/em/api/incidents/{incidentId} always show:

"isOpen": false,
"status": "Open",

Cause

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In this Document
Symptoms
Cause
Solution
References


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