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EM 13.5 : Additional OMS Deployment Hangs while Extracting of Copying the Binaries (Doc ID 2996307.1)

Last updated on JANUARY 29, 2024

Applies to:

Enterprise Manager Base Platform - Version 13.5.0.0.0 and later
Information in this document applies to any platform.

Symptoms

In Enterprise Manager (EM) Cloud Control 13.5 while trying to deploy an Additional OMS using the EM Console deployment procedure hangs at Extracting or Copying the Binaries step to the remote host

In the <AGENT_INST>/sysman/log/gcagent.log can be found:

INFO - Critical error is report by
java.lang.Exception: Critical error
at oracle.sysman.gcagent.tmmain.diag.DiagManager.handleException(DiagManager.java:1039)
at oracle.sysman.gcagent.tmmain.diag.DiagManager.handleException(DiagManager.java:955)
at oracle.sysman.gcagent.tmmain.diag.DiagManager.handleException(DiagManager.java:727)
at oracle.sysman.gcagent.tmmain.diag.DiagManager$1.uncaughtException(DiagManager.java:602)
at oracle.sysman.gcagent.util.system.ThreadManager$ThreadUncaughtExceptionHandler.uncaughtException(ThreadManager.java:558)
at java.lang.Thread.dispatchUncaughtException(Thread.java:1959)
Caused by: java.lang.NullPointerException
at oracle.sysman.gcagent.sshclient.SSHProcess.exitValue(SSHProcess.java:158)
at oracle.sysman.gcagent.util.auth.os.ssh.SSHAuthProcess.destroy(SSHAuthProcess.java:303)
at oracle.sysman.gcagent.util.auth.os.ssh.SSHAuthProcess.destroy(SSHAuthProcess.java:257)
at oracle.sysman.gcagent.util.channel.OSSecureChannel.terminate(OSSecureChannel.java:447)
at oracle.sysman.gcagent.target.interaction.execution.JobExecutionMgr$CmdJobConnection.terminate(JobExecutionMgr.java:492)
at oracle.sysman.gcagent.target.interaction.execution.JobExecutionMgr$JobTask.terminate(JobExecutionMgr.java:931)
at oracle.sysman.gcagent.jobs.JobRequestDriver$JobReaper.startReaping(JobRequestDriver.java:1132)
at oracle.sysman.gcagent.jobs.JobRequestDriver$JobReaper.run(JobRequestDriver.java:735)
at oracle.sysman.gcagent.util.system.GCAThread$RunnableWrapper.run(GCAThread.java:198)
at java.lang.Thread.run(Thread.java:748)

 

Cause

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In this Document
Symptoms
Cause
Solution
References


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