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OEM 13c: Upgrade Agent failed at Plugin Step (Doc ID 2996531.1)

Last updated on JANUARY 29, 2024

Applies to:

Enterprise Manager Base Platform - Version 13.4.0.0.0 and later
Information in this document applies to any platform.

Symptoms

<AGENT_HOME>/cfgtoollogs/agentDeploy/agentDeploy<timestamp>.log

 

Creating symlink <AGENT_HOME>/oracle_common/jdk/bin <AGENT_HOME>/jdk/bin
Executing command to check/apply patches if exist in agenthome.....
<AGENT_HOME>/perl/bin/perl <AGENT_HOME>/install/oneoffs/apply_NewOneoffs.pl /<AGENT_HOME> true
Segmentation Fault - core dumped
-e Oneoff patch application failed

Copying Install logs to <AGENT_HOME>/cfgtoollogs/agentDeploy .....
-e Entered Post Install...

Relaxing execute permission for other users on <AGENT_HOME>/install for bug#20005612 [https://bug.oraclecorp.com/pls/bug/webbug_edit.edit_info_top?rptno=20005612]
chmod: WARNING: can't access <AGENT_HOME>/plugins
<AGENT_HOME>/lib/libirc.a: No such file or directory
cp: cannot access <AGENT_HOME>/sysman/install/libirc.a
chmod: WARNING: can't access <AGENT_HOME>/lib/libirc.a
chmod: WARNING: can't access <AGENT_HOME>/install/unix/scripts/lockgcstartup
chmod: WARNING: can't access <AGENT_HOME>/install/unix/scripts/gcstartup
chmod: WARNING: can't access <AGENT_HOME>/install/unix/scripts/unlockgcstartup
Finished post install
Plugin txt: <AGENT_BASE_DIRE>/agent_inst/install/plugins_upgrade.txt
Upgrade flag is true
pluginTxtBase: <AGENT_BASE_DIRE>/agent_inst/install
migPluginTxt: <AGENT_BASE_DIRE>/agent_inst/install/plugins_migrate.txt
pluginHome: <AGENT_BASE_DIRE>/agent_13.4.0.0.0/plugins
/var/tmp/tmp_2024_01_09_11_34_43_799/plugins <base_dir>/plugins
<OLD_AGENT_HOME>/plugins exists
migPluginTxt:<AGENT_BASE_DIRE>/agent_inst/install/plugins_migrate.txt
<AGENT_BASE_DIRE>/agent_inst/install/plugins_migrate.txt exists
dell.em.ome|12.1.0.2.0||discoveryPlugin|12.1.0.2.0
plugintype is discoveryPlugin
discoveryPlugin
ptype is discovery
pluginName : dell.em.ome.discovery.plugin_12.1.0.2.0
<AGENT_HOME>/oracle_common/jdk/jre/bin/java -classpath <AGENT_HOME>/jlib/agentInstaller.jar:<AGENT_HOME>/sysman/jlib/ngouihelper.jar:/<AGENT_HOME/oui/modules/* oracle.sysman.agent.installer.AgentPluginUtil dell.em.ome discoveryPlugin 12.1.0.2.0 dell.em.ome.discovery.plugin_12.1.0.2.0 <OLD_AGENT_HOME>/plugins /var/tmp/tmp_2024_01_09_11_34_43_799/plugins 13.4.0.0.0
oracle.sysman.oh|13.4.0.0.0|/var/tmp/tmp_2024_01_09_11_34_43_799/plugins/oracle.sysman.oh_13.4.0.0.0_AGENT.farb|agentPlugin|13.2.0.0.0
oracle.sysman.oh|13.4.0.0.0|/var/tmp/tmp_2024_01_09_11_34_43_799/plugins/oracle.sysman.oh_13.4.0.0.0_DISCOVERY.farb|discoveryPlugin|13.2.0.0.0
<AGENT_HOME>/oracle_common/jdk/jre/bin/java -classpath <AGENT_HOME>/jlib/agentInstaller.jar:<AGENT_HOME>/oui/modules/OraInstaller.jar:<AGENT_HOME>/oui/modules/installer-launch.jar oracle.sysman.agent.installer.AgentPluginInstaller <AGENT_HOME> /var/tmp/tmp_2024_01_09_11_34_43_799/plugins
Agent Plugin Installation failed.

 

Cause

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In this Document
Symptoms
Cause
Solution
References


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