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EM 13.5 : Support Workbench upload fails with NoClassDefFoundError (Doc ID 3005564.1)

Last updated on FEBRUARY 28, 2024

Applies to:

Enterprise Manager Base Platform - Version 13.5.0.0.0 and later
Information in this document applies to any platform.

Symptoms

In EM 13.5, while trying to upload a support work bench incident package from Enterprise Manager it fails with 'NoClassDefFoundError' error as seen in below screenshot.

 [Path : Database home page --> Oracle Database --> Diagnostics --> Support Workbench]

Changes

 NA

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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