EM 13.5c: Setting MOS Credentials Fails with "Exception during OAuth loginIO Error: Status code: 400, Reason: Bad Request"
(Doc ID 3010992.1)
Last updated on MARCH 18, 2024
Applies to:
Enterprise Manager Base Platform - Version 13.4.0.0.0 and laterInformation in this document applies to any platform.
Symptoms
After following the Note 2998693.1 , Setting MOS credentials: Setup > Select My Oracle Support > Select Set Credentials and Enter the credentials fails with the following error:
"Exception during OAuth loginIO Error: Status code: 400, Reason: Bad Request"
$EM_INSTANCE_BASE/gc_inst/em/EMGC_OMS1/sysman/log/emoms.trc
2024-03-08 20:52:33,761 [emcli-work-manager:emcli-request] ERROR mos.MOSARUOAuthLoginHelper logp.251 - Exception during OAuth loginIO Error: Status code: 400, Reason: Bad Request, HTML:{"error":
"invalid_request","error_description":"The request contains invalid parameters or values."}
2024-03-08 20:52:33,762 [emcli-work-manager:emcli-request] ERROR SetMOSCredentialsVerb.class logp.251 - Incorrect MOS Login/Username password or Error communicating with MOS Server:
Authentication Error: Please check your credentials: IO Error: Status code: 400, Reason: Bad Request, HTML:{"error":"invalid_request","error_description":"The request contains invalid parameters or values."} oracle.sysman.emInternalSDK.core.mos.model.MOSException: Authentication Error: Please check your credentials: IO Error: Status code: 400, Reason:
Bad Request, HTML:{"error":"invalid_request","error_description":"The request contains invalid parameters or values."}
Changes
Cause
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In this Document
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