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EM 13.5c: Setting MOS Credentials Fails with "Exception during OAuth loginIO Error: Status code: 400, Reason: Bad Request" (Doc ID 3010992.1)

Last updated on MARCH 18, 2024

Applies to:

Enterprise Manager Base Platform - Version 13.4.0.0.0 and later
Information in this document applies to any platform.

Symptoms

After following the Note 2998693.1 , Setting MOS credentials:  Setup > Select My Oracle Support > Select Set Credentials and Enter the credentials  fails with the following error:

"Exception during OAuth loginIO Error: Status code: 400, Reason: Bad Request"

$EM_INSTANCE_BASE/gc_inst/em/EMGC_OMS1/sysman/log/emoms.trc

2024-03-08 20:52:33,761 [emcli-work-manager:emcli-request] ERROR mos.MOSARUOAuthLoginHelper logp.251 - Exception during OAuth loginIO Error: Status code: 400, Reason: Bad Request, HTML:{"error":
"invalid_request","error_description":"The request contains invalid parameters or values."}
2024-03-08 20:52:33,762 [emcli-work-manager:emcli-request] ERROR SetMOSCredentialsVerb.class logp.251 - Incorrect MOS Login/Username password or Error communicating with MOS Server: 
Authentication Error:  Please check your credentials: IO Error: Status code: 400, Reason: Bad Request, HTML:{"error":"invalid_request","error_description":"The request contains invalid parameters or values."}

oracle.sysman.emInternalSDK.core.mos.model.MOSException: Authentication Error:  Please check your credentials: IO Error: Status code: 400, Reason: 
Bad Request, HTML:{"error":"invalid_request","error_description":"The request contains invalid parameters or values."} 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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