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EM 13c : Management Agent Down After Upgrade To OMS 13.5 (Doc ID 3018666.1)

Last updated on MAY 01, 2024

Applies to:

Enterprise Manager Base Platform - Version 13.5.0.0.0 and later
Information in this document applies to any platform.

Symptoms

In Enterprise Manager (EM) Cloud Control 13c after upgrading the OMS to 13.5, the central agent is down and blocked.

Last Reload : (none)
Last successful upload : (none)
Last attempted upload : (none)
Total Megabytes of XML files uploaded so far : 0
Number of XML files pending upload : 1,717
Size of XML files pending upload(MB) : 5.91
Available disk space on upload filesystem : 47.71%
Collection Status : Collections enabled
Heartbeat Status : Agent is blocked
Blocked Reason : Plug-in mismatch found between agent and repository. Please perform an agent resync to unblock the agent. Mismatched plug-ins: [ The plug-in is oracle.sysman.emrep
Last attempted heartbeat to OMS : 2024-04-11 08:31:39
Last successful heartbeat to OMS : (none)
Next scheduled heartbeat to OMS : 2024-04-11 08:34:39

 

Cause

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In this Document
Symptoms
Cause
Solution
References


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