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EM 13c: Agent With 13.5 RU23 Patch Generating Critical Error In Gcagent.log For: 'db.receivelet.aqmetricsdb.SvrGe nAlertType:228' AND 'pdbaqmetricsdb.PDBAQReceivelet$QueueListener:766' (Doc ID 3056514.1)

Last updated on NOVEMBER 12, 2024

Applies to:

Enterprise Manager Base Platform - Version 13.5.0.0.0 and later
Information in this document applies to any platform.

Symptoms

EM Agent patched with 13.5 RU23 is generating critical error in gcagent.log for following adr_incidents

- Critical Internal error detected: java.lang.ClassCastException:oracle.sysman.db.receivelet.aqmetricsdb.SvrGenAlertType:228.

- Critical Internal error detected: java.lang.NullPointerException:oracle.sysman.db.receivelet.pdbaqmetricsdb.PDBAQReceivelet$QueueListener:766.

 

The above mentioned adr_incidents have been addressed in EM DATABASE (DB) Plug-in RU3 patch

Reference notes:

EM 13.5: Agent generating Critical error: java.lang.ClassCastException: java.time.OffsetDateTime in gcagent.log File (Doc ID 2886560.1)

EM13c : Receiving Frequent Alerts : oracle.sysman.db.receivelet.pdbaqmetricsdb.PDBAQReceivelet$QueueListener (Doc ID 2795606.1)

 

Cause

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In this Document
Symptoms
Cause
Solution
References


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