My Oracle Support Banner

How to Force Stop a Stuck Job in Grid Console (Doc ID 430626.1)

Last updated on JUNE 12, 2021

Applies to:

Enterprise Manager Base Platform - Version to [Release 10.2 to 11.1]
Information in this document applies to any platform.


Using 10.2 Grid Console.
A scheduled Job Run is stuck in the 'Running' / 'Status Pending' status for many days without any progress. This may occur if the target or the agent on that target machine is down and cannot be reached.

-  Trying to Suspend / Stop this job returns :

All executions of the job were stopped successfully. Currently running steps will not be stopped.
<Job Name is displayed here>

-  After this, the particular Job Execution remains in 'Stop Pending' status. 
   Trying to Stop this job execution returns :

The specified job, job run or execution is still active. It must finish running, or be stopped before it can be deleted. Filter on status 'Active' to see active executions.

-  Choosing the Job and clicking on 'Retry' returns :

"The specified job can not be re-submitted. It either has active executions, or it has no failed executions."

This document provides the steps to forcefully stop the executions of this job and delete it.




See the following document for assistance in troubleshooting the EM 12c job system:

<Note 1546696.1> EM 12c: Troubleshooting the Enterprise Manager 12c Cloud Control Job System





To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.