How to Force Stop a Stuck Job in Grid Console
(Doc ID 430626.1)
Last updated on JUNE 26, 2017
Applies to:Enterprise Manager Base Platform - Version 10.2.0.1 to 22.214.171.124 [Release 10.2 to 11.1]
Information in this document applies to any platform.
Using 10.2 Grid Console.
A scheduled Job Run is stuck in the 'Running' / 'Status Pending' status for many days without any progress. This may occur if the target or the agent on that target machine is down and cannot be reached.
- Trying to Suspend / Stop this job returns :
<Job Name is displayed here>
- After this, the particular Job Execution remains in 'Stop Pending' status.
Trying to Stop this job execution returns :
- Choosing the Job and clicking on 'Retry' returns :
This document provides the steps to forcefully stop the executions of this job and delete it.
See the following document for assistance in troubleshooting the EM 12c job system:
<Note 1546696.1> EM 12c: Troubleshooting the Enterprise Manager 12c Cloud Control Job System
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