EM Grid Control 10g or 11g Agent Fails to Upload with Error: 'Uploadxmlfiles Skipped :: OMS Version Not Checked Yet' Through SLB (Doc ID 434390.1)

Last updated on MAY 03, 2016

Applies to:

Enterprise Manager Base Platform - Version 10.2.0.2 to 11.1.0.1 [Release 10.2 to 11.1]
Information in this document applies to any platform.
Checked for relevance on 26-Jun-2013

Symptoms

Grid Control Agent fails to upload to any of the OMS's configured behind a Load Balancer (SLB).

The Agent log/trace file <AGENT_HOME>/sysman/log/emagent.trc shows:

2007-03-16 15:39:27 Thread-209 ERROR ssl: nzos_Handshake failed, ret=29024
2007-03-16 15:39:27 Thread-209 ERROR http: 24: Unable to initialize ssl connection with server, aborting connection attempt
2007-03-16 15:39:27 Thread-209 ERROR pingManager: nmepm_pingReposURL: Cannot connect to https://slb.acme.com:1159/em/upload: retStatus=-1

Changes

This issue can occur due to mis-configurations, unsupported versions of Grid Control and in some cases product defect. Please carefully review the following scenarios in the Cause section to address the problem.

Cause

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